“I had a problem with Edward Lloyd. The airport car park charges a minimum parking fee, but rather than add this to the bill and sort it out for you, Edward Lloyd expect you to take your parking ticket to the machine and sort it out yourself, then hand the ticket back to them. Which would be okay(ish) except I had a technical problem with my ticket, which, although paid with no problem, wouldn't then work for the guy trying to drive my car out of the car park, and by that point I was airside. This led to a situation with a very frustrated driver, who lost his cool on the phone to me, demanding additional payment to enable him to drive my car away. To be fair, it was a situation caused by a glitch with the ticket barrier, that wasn't fair on me, or the driver. I will say their offices responded really well to my email about the situation and were very apologetic. Also, I had a much smoother experience returning to my vehicle. So others may be fine, but the hassle I experienced on this particular occasion has deterred me from being able to recommend Edward Lloyd.”
“A very efficient service - they called to check my arrival and met me @L4RowB as planned. Remember, though good value, you need to pay £7.50 each way for entry/exit which adds to the total. On return, very accomodating and able to collect in the Drop-off zone which speeded up the process.”
“This is the 1st time I’ve used Edward Lloyd and the drop off service. The staff were very pleasant on phone to check you were on route, on arrival warm greeting, checking you had everything including their contact number for collection. Helpful with directions. Good experience”
