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Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 1,728 Reviews
Very easy to use, good customer service and care for car, will look to use again
Helpful Report
Posted 5 months ago
Everything perfect…..stayed in contact constantly on both trips….very happy with the service!
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Posted 6 months ago
On the morning of the drop off they rang to conirm details of the drop, but then asked if we could pick up their driver on the way to save them having to get hm to the airport! I looked on Google maps at where there location was and as it was indeed on the way so I agreed. However on collection we noticed that there were scratches on one of the rear doors. The driver tried to say that they must have already been there, but when he brought up the photos taken by the collection driver you could clearly see that there wer non. He told me that the office would get in touch. 2 weels later no contact at all. I rang the mobile number given on the booking and I was told to send an email with photos of the damage. Still no reply! DO NOT USE THIS COMPANY.
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Posted 6 months ago
Didn't realize one has to pay for the car to eneter and leave the terninmal probabaly go with one of the others next time
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Posted 6 months ago
DO NOT USE THIS COMPANY, AND READ THE GOOGLE REVIEWS! I thought that since these were endorsed by APH, that I could trust them. They left empty cans and litter in the cars, they smelled of smoke, and considering the car park was 6 miles away from where we gave them our cars, we had lost 90 miles of fuel! And they had changed the drive modes of our cars and left our displays as lap mode, which needless to say was not how we left them. However, having read the Google reviews of this company since it would seem I shouldn't be suprised, with reports of this company doing FAR, FAR worse. I would encourage you NOT to leave you car with this company as there is no way of knowing exactly what happens in the time you are away, but my inclination is that it absolutely isn't what you would hope for. Also there are hidden fees that they don't once mention on their website or booking.
1 Helpful Report
Posted 6 months ago
Amazing service, I was phoned before arrival to confirm pick up. Met at the drop off rather than the short stay car park. On return I was called again. Highly professional and a reasonable price. Would use again.
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Posted 6 months ago
Excellent
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Posted 6 months ago
Excellent service!
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Posted 6 months ago