Login
Start Free Trial Are you a business? Click Here

Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 1,649 Reviews
Hassle free, great communication and friendly staff. Their phone number was answered very quickly and the handover of my car on arrival and departure was very quick. I always use this company for my Heathrow departures.
Helpful Report
Posted 4 months ago
Be very careful of this company. Their prices come up cheaper than everyone else but they charge you to to park at Heathrow both on departure and arrival. This adds an extra £15 to your bill making them more expensive. Also, my arrival back at Heathrow was delayed one hour by a flight change. When I called to tell them this I was told that the flight change would trigger a £30 additional fee. This was despite it not even triggering another 24 hour period for parking. When I picked up the car the driver told me I needed to pay the £30 in cash. I didnt have cash and was then given some scribbled details on a piece of paper for a private bank account to pay into. I refused to do this and asked for a company account. The driver then said that as I was only 1 hour late I didnt have to pay! The whole thing seemed very dodgy to me and I would not use Edward Lloyd again.
Helpful Report
Posted 4 months ago
Despite a call and text the night before, when we tried to call before arrival at the airport we couldn't get through. As a result it was a bit slow collecting the car from us but extremely prompt and organised when returning it to us.
Helpful Report
Posted 4 months ago
Brilliant and efficient service. Will definitely use again. Thank you
Helpful Report
Posted 4 months ago
My family and I recently used Edward Lloyd Meet & Greet parking services, and we were left extremely disappointed by the experience. Normally, we don’t write reviews, but this situation was so frustrating that I felt compelled to share our story. Upon our return, we followed the instructions provided in their emails and called ahead multiple times to arrange for our car to be ready. We were told over the phone that it would take just 10 minutes after picking up our luggage for the car to arrive. However, we ended up waiting a full hour before they finally delivered it. This unacceptable delay not only tested our patience but also caused us to miss an important appointment, which added significant stress to our day. The lack of reliability and poor communication from Edward Lloyd Meet & Greet turned what should have been a convenient service into a complete letdown. Based on this experience, we cannot recommend their services to anyone. Save yourself the hassle and look elsewhere for parking options.
Helpful Report
Posted 4 months ago
Fantastic experience ,great price and a superbi service I will defiantly use this service again. THANK YOU EDWARD Lloyd.
Helpful Report
Posted 4 months ago
Very efficient no waiting around for the car turned up to pick up the car and return instantly. Very good service.
Helpful Report
Posted 4 months ago
Have absolutely ruined my front driver side wheel rim, scratched to bits and clearly hit a kerb or similar. Let’s see if they accept responsibility and offer to repair or compensation.
Helpful Report
Posted 4 months ago