“Great service received from the team, from taking the original booking, making an amendment due to an airline change, and collecting and returning the car. We always use APH for our airport parking needs and the companies they have as partners have always been very good. Edward Lloyd did everything they were expected to do to keep this customer very happy!”
“Drop off worked ok.
Pick up a disaster. Followed instructions to call when plane landed and then several times from the baggage hall. Plane landed at @13.30 car eventually arrived @16.30, having been told we had not contacted them which our phone log shows we did 7 times. They even referred to us as the Mackenzies - what a mix up? Some excuse about a shift change....will not use again.”
“As a meet and greet service, this means my car should be at the destination to pick up.
Despite calling when the plane landed and then in baggage, I got to the pick up point to wait 20 minutes for the car. No apologies by the driver, nothing, gave me the keys and then just left.
I doubt this review will make it onto your website and anything will come of this.”
“Great service provided. Very smooth drop off and collection, both from level 4 of the short stay car park at Heathrow. Would happily recommend and use in the future - added bonus to be able to use Tesco Clubcard points toward the cost!”
