“The driver was at terminal 2 on time when we dropped the car off and he had phoned earlier to confirm we were on schedule. When we returned the driver was there to meet us. Altogether a very efficient service. Thank you and well done.”
“Arrived at meeting point just a couple of minutes walk from terminal. Handover was quick and easy.
Return was a bit slower but there was always someone to answer quickly as out flight delays kept changing.”
“The drop off procedure was good. The collection was average. I rang when the aircraft landed and again when bags collected. The person on the other end spoke with less than enthusiastic muffled voice. I was told to go to Smiths where I was to ring again Why? I was then told the car would be ten minutes. Although the return procedure on APH's paperwork said it would be waiting for me it was about twenty minutes before it arrived. This needs attention”
“Drop was great. I phoned a couple of times and they were at the location on time. Pick up was great as the lifts were busy at the airport. The driver met us at arrivals level and all good. No waiting time”