“Reasonably priced, excellent text and email contact and instructions, easy to find, easy to hand over and collect car, answered phone calls straight away and knew who was calling, car returned in perfect condition, can’t ask for more!”
“Shocking service. Waited 20 minutes for meet and greet outbound and had to pay an additional fee despite calling 30 minutes before arrival at Heathrow. On return, called on landing and again once baggage collected and still waited 30 minutes as our car was in Datchet. There was absolutely no point paying for meet & greet as this was non existent. We made our dissatisfaction clear to a member of the team who assured us he would speak to customer service. We have yet to hear anything.”
“Great service. Easy to drop off the car and they monitored our return flight, calling us shortly after we'd landed (despite the flight arriving 20 mins early). A member of staff was waiting by our car when we reached Level 4 of Terminal 2 car park. Gave us our exit ticket and we were on our way! Very smooth and slick service. 3rd time we have used this company and will continue to use them :-D”
