“They were there to collect our car when we arrived and when we returned from holiday phoned us as we picked up luggage and waiting on allocated level of car park so we did not have to wait. Very happy with service and instructions and will definitely use again”
“Drop off instructions were perfect (aside from me mucking up and driving us through the drop-off section outside Terminal 5) and within a few minutes of parking up an agent greeted us and we sorted out the handover.
Upon return our flight was slightly late, but again we followed the instructions and called when getting off the plane and again I've we'd picked up our luggage. The car was waiting for us upon returning to the car park, which was ideal.
At all times the staff were polite and efficient in dealing with us. No complaints here.”
