“On our departure was good , but not on our return we was told 20 minutes and they needed to de-ice the car, fair enough,but it was 45 minutes we waited especially at midnight in the freezing cold -2 c ,so not impressed we could of got another phone call to say wait in the terminal.”
“We have used this service provider before and aside from locating the correct drop off the 1st time drop & collection was seamless & quick. On this occassion drop off was quick but from the call once we had collected our bags we had to wait about 40 minutes most of which was at the drop off zone in the cold.”
“First time using the service - A game changer. VERY easy - call ahead and leave the car when you arrive. And the same on return - call when you have collected luggage, go to the collection point and jump in your own car. My car was waiting for me when I arrived at the collection point. Loved it.”
“Used service at Gatwick, staff were (surprisingly) very friendly when I called to make change to car and terminal on Christmas day itself. Were waiting for me when I arrived at airport and on arrival only waited 15mins...would definitely use them again.”