“As a first time user of this service I was a little apprehensive.
However from the moment we arrived and made contact with the driver collecting our vehicle I felt assured.
He was helpful, courteous & professional / well presented.
On returning to Gatwick the service was excellent. On time, courteous & professional , plus the vehicle had been washed! I shall definitely be using this service again. Thank you to your team.
My expectations were exceeded.”
“Excellent service.We had to come back from holiday 5 days early and this was arranged for us with no problem.I would say that perhaps a refund or discount for the future would have been nice if it was offered.”
“Absolutely excellent service, can't rate highly enough and would certainly use the sevice again. Easy to follow instructions and none of the hassle of offsite park and ride, brilliant.”
“Very good service on return smooth running but a bit of a wait to drop off and the driver rudely commented, when I anticipated collection of the ticket, that "can I finish?" which I apologised as I thought we were finished. I stepped away so my husband could complete the transaction.We had a troubled journey with road closure, wrong turning and near miss at roundabout but still arrived on time.Your driver's customer service left alot to be desired and a sour note in our overall experience of APH, which we have used consistently. The mark on friendliness reflects this.”
