“Was met at drop off by professional employee smart and polite who helped with my electric mobility scooter. He made us feel our holiday started at that point”
“The Meet & Greet made all the difference to my travel comfort. The advisor I phoned 10 minutes away from Gatwick was so helpful, guiding me in from where I was straight to the forecourt where a uniformed driver attracted my attention. He took numerous photos of the car before driving away and leaving us to make our way into departures. He gave me a printed card with a QRcode which he told me to have with me on my return. Arriving back was just as easy. I claimed my baggage, phoned as directed and agin the advisor told me exactly where to go and how to get there. After a short wait my car was driven in, the QRcode was scanned to identify me, and away I went. I will definitely use this again.”
“Normally I have found APH satsisfactory. but on this occaion, when I returned to Gatwick South to collect my car at around 2pm, I had to wait for FIFTY minutes for the car. There was no reply from APH phone and I eventually found a Heloful Parking Supervisor. He confirmed I was correctly waiting in the normal place and he, too. was unableto locate car or driver. The unapologetic driver eventually turned up and had the cheek to suggest a £6 parkingfine due to the delay! The request was denied.”
“Great service, took a matter of minutes to drop off and pick up, really good clear instructions on where to go when we called both to drop off and pick up. Friendly polite staff, would definitely use again.”
“Excellent service. Very friendly and professional and speedy. Very supportive when we were delayed due to our plane being diverted on our return flight.”
