“It was mostly very efficient and they managed our departure from North terminal & arrival at South with no problems. The only slight difficulty was in locating the car on our return, and when we found it it was unlocked but no sign of the key - eventually we spotted a car with the company logo, the driver was clearing out the boot so we didn’t see him at first - we were quite surprised that he wasn’t looking out for us as we’d called to say we were coming. Clearer details about collection would be helpful. Otherwise very good.”