“The actual service was fine, but there was no signage to direct me to the pick-up point on my return on a dark evening. On a plus, friendly, efficient, called me en route to drop off and helped with directions when I couldn't find the collection point in the dark.”
“Prompt efficient service
Friendly polite professional members of staff who greeted us on arrival & return
No issue with vehicle on collection
Would use the service again
Thanku”
“Not quite what we expected from a Meet and Greet service. The additional car parking fees of £12 on arrival to park and collect in a short stay car park for a (very nice) man to take the car off site was a surprise. We couldn’t find him when we returned at midnight on a cold dark night. So unfortunately we won’t be using this service again.”
“Was not really the meet & Greet we expect. Normally drive through , park and wak to the office and leave the keys. We had to phone a number 30 mins pre arrival, wait for someone. THEN pay an extra £12.00 to get in and out of the car park. Maybe in the small print but had not seen this. Car was absolutly filthy when I got it back. Not sure where they parked it. On retutn had to call them and they arrived with the car- DIDNT have to show any form of ID and was handed the keys.”
“The gentleman who met and greeted us was very professional and caring. He met us on time both at departure and return booking. Car delivered with care. Thanks. Will use again.”