“Easy drop off. Very helpful staff. Problem with collecting the car as a member of staff had not written the parking bay clearly. It was in C H 70 but the gentleman handing back the key and myself misread it as C M. Then we looked for C N and finally found my car in C H row because of illegible writing. Hoping the staff member writes clearly next time. Apart from this delay all was fine.”
“While this is a ok service. It feels a bit clunky - you park your car in a bay. You go into the reception area to electronically submit your key into a box. You are given a green slip for your key.
Upon returning- you queue in designated silver zone area for your shuttle same as when you deposited your key to take you back to the parking area. Your car has been moved to another area so when you pick up your key you are told where your car is now parked.
Not enough shuttle buses when passengers arrive. If you miss the first you wait 20 mins for the same bus to come back around.
It would be better if when you arrive you get to pick up your car outside the terminal, no bus wait no other waiting in turn for your key pick up or bay allocation.”
“We arrived at @4am Tuesday morning to join a long queue which started before the roundabout at Bristol Airport which took us by surprise. It seemed to us that our arrival coincided with the starting of a working shift which added to congestion-a warning of this would be helpful. Also when we parked we could not decipher the number of our bay or the adjacent bay, both bays being between 108 and 109???”
“Quick and easy check in but on return the woman on duty was unnecessarily rude and when I got to my car all the heating was on full blast plus the heated seats, which I thought was odd given that it was only moved from one space to another. In addition when I opened my boot, one end of my number plate fell off.
Reasonable price so would use again if no other options.”
