“I have used your parking facilities before and on this occasion you feel short of my expectations. On picking up our key on our return, to be told to go to CC56, to find another car there, not ours. Did happen to find it in CL56. I did get an apology from your staff but there are a number of rows between CC56 and CL56, so a bit more attention to detail is required”
“everything went very smoothly, dropped off keys quickly no queues, then bus there already to take us to the airport, and same on the return - will use again”
“Drop off was fine but key collection took some time. It was raining and cold I had my 84 year old mother with me and we had to stand outside in the cold and rain waiting in the queue to be processed. There were seat outside but they were a wet and cold and not suitable for mum to sit on.”