“From the moment you book your parking you're in safe hands and confident that your with a company you can trust to deliver great quality service they send an email with directions there's a colleague to check you in and instructions on your return a confident reliable service thank you”
“When we arrived to park our car at Macadown Lane we wasn't booked in even though I had my confirmation so glad I had it with me, but a space was found thankfully, then when I come to get my car out the barrier would lift for me to get out, the intercom not working so my partner had to go back over to the reception while is was sat in the car with a long stream if cars behind me only to find my car had not been registered in the compound so really wasn't happy with the service, so much preferred Hams Hall”
“I wouldn’t pick to park here again.
Upon arrival, it was a bit chaotic. A guy had taken a number of cars to the parking area, not informing the car behind to wait so everyone followed and had to turn around and get back in the check in line. No signage or communication from the guy to wait.
My booking barcode wouldn’t scan so I had to go into an office so they could redo my booking (appeared to be the same for a lot of other people)
When it was rebooked they put the wrong end date on, so when I came to leave the car park it wouldn’t let me out. I then had to go back into the office to sort it out. I booked and paid until 30th the guy who had re-booked it had selected the 29th.
The parking spaces are that tight you can barely get out of your vehicle, I was worried it would get damaged.
Luckily I don’t fly from Birmingham often but if I did I’d pay to park elsewhere even if it was more to avoid the messing around.
The guys working there were pleasant enough though and the guy who assisted me when leaving was helpful.”
“Always use when we go away, value for money, easy to book. Never really had any problems perhaps a grumpy bus driver once lol but everyone's entitled to one-off day!”
