“I’ve been using this car park for several years. Never had a problem, staff are always helpful. It’s convenient for getting to the airport on time and I feels safe going back to my car even late at night”
“Easy to find, with a quick and efficient check-in procedure. A secure and well-organised car park. Regular and fast transfer to Birmingham airport, with a friendly and informative driver. We will definitely use this APH again!”
“The service was efficient and run by pleasant people. However, it would be good if ALL transfer busses had a notice somewhere showing a destination to Mackadown Lane. The bus we caught only said Express Shuttle and displayed Airparks logos.”
“Location not great but instructions good. Staff were helpful and driver told us where to catch bus on return journey. Site secure and parking bays not tight”
“The bus driver could see that I was struggling with 2 heavy suitcases ( I am 80 yes old) but he just sat in his driver's seat without offering assistance.
Driver training is required.
We will not use APH in future if service is not improved.
Jim Parker”
