“The on-airport APH car park at Birmingham is easy to find and only a short bus ride to the terminal. Costs are considerably lower than for similar NCP parking. Once parked we were picked up within minutes and dropped off very close to the terminal soon after. On our return the pick up and drop off was equally smooth and prompt. Highly recommended.”
“Drivers super helpful and cheery .special thanks to driver on 19 th june who at 2 am had good advice to take photo of our ticket .super advice after 10 days holiday we couldn't find it . Top man we were in blue zone 3”
“We were told to park in zone 2 on arrival. This area of the car park resembles a field rather than a car park with very poorly marked out spaces, we have parked with APH for years and never encountered a car park like this.”
Dear Mrs Ranahan,
Thank you for taking the time to leave your review.
We're pleased to hear that you found our staff friendly and that your transfer to the airport went well.
We're sorry, however, to learn of your disappointment with the condition of the parking area you were directed to on arrival. We appreciate your comments regarding Zone 2 and understand that this was not the standard you have come to expect, particularly as a long-standing APH customer.
Your feedback is appreciated and has been shared with the relevant team for review. We continually monitor customer comments to help improve our facilities and services, and we're grateful that you've brought this to our attention.
Thank you again for your valued feedback, and we hope to welcome you back on a future occasion.
Kind regards,
The APH Team
