“We have used this car park for years now when we fly from Birmingham, so easy to use and any problems, the friendly staff are always there to assist, thanks APH hopefully see you soon”
“Buses not regular enough especially for white tickets, blue and yellow buses left with hardly anyone on them and everyone was waiting for the white ticket bus which then had people standing when it left.”
Dear Mrs James,
Thank you for your feedback. We’re sorry to hear the service was overcrowded and that the white ticket buses were not running regularly enough during your journey. We understand how frustrating it is to see other buses running with spare seats while passengers are left standing on a busy service. Your comments have been shared with the relevant team so they can review the scheduling and allocation of buses more closely.
Kind regards,
The APH Team
