“It's fine as a parking option but it took quite a long time for a bus to come both when we arrived and when we departed. It seemed longer than the 10 minutes advertised, and it wasn't out of normal hours or anything.”
“Only problem was that we flew BA which left from terminal 5 but on the return journey it flew into terminal 3 so we had to catch the train to terminal 5 with all our luggage after a long tiring flight. Not the car parks fault but really annoying!”
“The machines didn't recognise my barcode for exit. A long, 5-minute delay before someone answered my call at the gate. An attendant told me to complain, so I am”