Yappy.com Reviews

Name: Yappy.com
Rating: 4.88

4.9 Rating 26,225 Reviews

100 %

of reviewers recommend Yappy.com

4.9

Based on 26,225 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

About Yappy.com:

Yappy.com is a tailor-made shop for your dog. Your dog is unique, so we’ve created a range of ‘pawesome’ products guaranteed to get tails wagging. In less than 30 seconds, you’ll have a shop personalised for your furry friend...

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4468

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marley isn't my dog , sorry , I'm sure his owners liked his card.”

Helpful Report

Posted 6 months ago

Hi Lynda, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 6 months ago

“Lovely Birthday card and wrapping paper for my Mom's birthday.”

Helpful Report

Posted 6 months ago

Hey Emma, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 6 months ago

“Love the book ,it's for my granddaughter for Christmas she will love it”

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Posted 6 months ago

Hey Wendy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 6 months ago

“I have been ordering Yappy.com for a few years now and told many people that don’t know about it. The only thing is that I am a little disappointed is that you don’t do the crisps, chocolates etc for dogs anymore I thought this was such a good idea”

Helpful Report

Posted 6 months ago

Hey Sarah, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 6 months ago

“I was pleased with the bandana, but it took slightly longer to arrive than I would have liked.”

Helpful Report

Posted 7 months ago

Hiya Rebecca, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you. We really appreciate the feedback we get and as such, please rest assured that this will be looked into. Best Wishes, Josh

Posted 7 months ago

“Fantastic choice of personalised items. Three items ordered, two arrived promptly, the third item a T-shirt took a few weeks and as it was for a Birthday I had to contact Yappy and was advised the clothing items were taking longer than usual, but was given a refund of my postage as a gesture of goodwill and the T-shirt arrived in time for the Birthday.”

Helpful Report

Posted 8 months ago

Hey Beverley, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 8 months ago

“Lovely bag & treat tin”

Helpful Report

Posted 8 months ago

“Great products usually very good delivery”

Helpful Report

Posted 8 months ago

“Products very good quality and as advertise. Disappointed that took over seven working days to arrive as needed it to give to friend who was looking after Buddy while we were away. However gave her the old one so not a big deal!”

Helpful Report

Posted 9 months ago

Hi Brenda, Thank you for taking the time to leave us this review. I can see your order was created, shipped and delivered within the timeframes advertised, so I do apologise for any disappointment caused. I do hope your friend loved their pawsonalised gift, but do get back in touch if we can help with anything further. Kind Regards, Rhian

Posted 9 months ago

“1234679900”

Helpful Report

Posted 9 months ago

Hey Karl, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 9 months ago

“Very happy with it 😄”

Helpful Report

Posted 9 months ago

Hey there, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 9 months ago

“Nice apron. Quite big.Nice fabric.”

Helpful Report

Posted 9 months ago

Hey Ruth, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 9 months ago

“Very good communication from Yappy so it helped but I think there should be options for people with multiple dogs to be able to choose different breeds & know which items could fit more characters. Also a preview of your item with the personalisation would be good. I loved the item & was a really nice Fathers Day present”

Helpful Report

Posted 10 months ago

Hi Rebecca, Thank you for taking the time to leave your review. We certainly appreciate any and all feedback we get. I am afraid our items can only be personalised with one icon at the moment, I do apologise for any inconvenience caused. This is something we are working on and are hoping to implement in the near future. We're always a messaged away should you ever need anything else. Woof n Barks, Josh

Posted 10 months ago

“Bit pricey but good enough quality. His dog dad loved it”

Helpful Report

Posted 10 months ago

Hi Kathleen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 10 months ago

“Products were excellent but took a whole for one or two to arrive”

Helpful Report

Posted 10 months ago

Hi Melony, Thank you for taking the time to leave us this review, although I am sorry to see you didn't have a 5 star experience with us! Having looked into your order, it does appear all items on your order were created, shipped and delivered within the timescales stated on our website. I do apologise if these were missed when ordering. It is fantastic to hear you woofed your pawchases, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 10 months ago

“Love gifts that can be personalised with a true picture.”

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Posted 10 months ago

“The cushion is beautiful, arrived well packed in a timely fashion. I do find the products on the expensive side and have to save to purchase but I do love them,and they are good quality.”

Helpful Report

Posted 11 months ago

Hi Susan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 11 months ago

“Recently ordered a sign & card for my owner's birthday 🎂 Received in good time 👍my owner was well pleased, wuff, wuff! 🐾🐾🐾”

Helpful Report

Posted 11 months ago

Hi Lynne, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 11 months ago

“Lovely products and deliver on time.”

Helpful Report

Posted 11 months ago

Hiya Margo, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 11 months ago

“Very happy, except the delivery took longer than quoted and I nearly didn’t receive it on time for a birthday present”

Helpful Report

Posted 11 months ago

Hi Ellen, Thank you for taking the time to leave us this review. It's wooftastic to hear how much you woofed your pawchases! I am so sorry to hear your delivery took longer than expected. After a quick look into this for you, it does appear that Royal Mail were a little on the slow side with your deliveries so please do accept my apologies for this! Please do get in touch if there's anything further we can help with. Best Wishes, Rhian

Posted 11 months ago

Yappy.com is rated 4.9 based on 26,225 reviews