Xinix Reviews

4.9 Rating 537 Reviews
99 %
of reviewers recommend Xinix
4.9
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Xinix Reviews
Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous
Anonymous  // 01/01/2019
It is very infrequent when you come across a company that goes out of their way to help you and give a free trial first, and Uzair and the team at Xinix certainly do and give a great service, they always keep in touch with Emails or phone, so could not ask for a better service, so thank you Uzair and the team at Xinix,
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Posted 8 months ago
From the very start all at Xinix provided excellent advise, hand holding and support carried through to a very caring operater called Uzair who calls on occassion to check that all had worked in set up and guided on set up and then checked all ok for number porting etc .. I am incredibly impresssed with Xinix and their team. As for the line quality it is something that myself and household have not had to discuss as it is great, never lost a call, only ever had a good quality connection. if you need VOIP and your not sure then call Xinix, I was so blind to how it all worked and they asssited me so well, its good value and seems best deal I could find in UK.
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Posted 8 months ago
Very helpful customer service! I was helped by Maryan and she was very patient!
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Posted 8 months ago
Quick and easy setup, very good communication throughout the setup process. Needed a little help to configure the device but handled professionally and efficiently by Uzair.
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Posted 8 months ago
Uzair was helpful
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Posted 8 months ago
Excellent service from XINIX(Uzair) very helpful and patient, solved complex problem and explained everything step by step.
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Posted 8 months ago
Hussan got it sorted in a couple of hours.
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Posted 8 months ago
Hussain was a brilliant support person having handled my requirements himself and followed up when he said he would. excellent service that got me online and working in minutes. A credit to the company!
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Posted 8 months ago
Very helpful
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Posted 8 months ago
Service is good as far for me no complaints
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Posted 8 months ago
Excellent service from XINIX(Uzair) they set up everything and made it easy for us. Thanks :)
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Posted 8 months ago
Lovely, helpful team who were able to identify and solve the issues with had with set up. Uzair is so knowledgeable and sorted the issues very quickly.
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Posted 8 months ago
Good Company with a very supportive customer service
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Posted 8 months ago
Adam helped me today with a support problem. He quickly understood my problem, quickly sorted it, was fast, precise, easy to understand and did not request that I leave him a review, which others have. Thank you Adam. Clear, precise, fast and undemanding.
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Posted 8 months ago
An excellent support team especially Uzair and Maryam
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Posted 8 months ago
Uzair and Maryam had my problem sorted in a few minutes and normal service resumed. Can't recommend enough, so helpful and super polite too
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Posted 8 months ago
The Service I have received from the entire tean following my change to Xinix has been fantastic. We had a small issue over the hardware I needed but this was all sorted before the actual transfer took place. I set the hardware up and I had a small issue with getting it to work and this was brilliantly sorted by Uzair including phoning back after it was all resolved just to make sure all was well. Thank you again to the entire team and I will be recommending you to all my friends and collegues.
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Posted 8 months ago
Very satisfied with the price. The staff were also very helpful with the setup and explained things clearly. Had one small problem this morning but the representative had the line connected within seconds. A+++.
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Posted 8 months ago
Everything just done, on time, as requested. Simple easy setup. Had to phone customer service and they fixed, and called me back. So far, fab!
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Posted 8 months ago
Excellent customer service. I did a free trial first, before porting my number and am glad I did. There were a few hiccoughs, I think largely due to an old FTTP box, which BT have still to update, but the team were all really helpful and Uzair sorted out the technical issues I had connecting my handset and getting everything working, and helped me getting my webphone working. Thank you. I am just waiting now for my number to port, and will be recommending this service as long as all goes well then
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Posted 8 months ago
Xinix is rated 4.9 based on 537 reviews