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Xinix Reviews

4.9 Rating 758 Reviews
99 %
of reviewers recommend Xinix
4.9
Based on 758 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Xinix Reviews
Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous
Anonymous  // 01/01/2019
Uzair, completed setting up my ATA device today. He is very attentive and helpful. So far very imprewssed with service provided by Xinix and their support agent, Uzair.
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Posted 2 years ago
Uzair, helped me on 29 Sept with setting up my base station. He was amazingly helpful and friendly.
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Posted 2 years ago
Great service ! Uzair Fixed my issue. Thank you
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Posted 2 years ago
I'd just like to say that my experience with Xinix was really good. Especially their customer service and support. You can always speak to someone very quickly. Also i'd just like to give a massive thank you to "Uzair" in the Technical Support Department he is so very good at his job and is a real credit to "Xinix World" 👍🏻 He has got so much patience and helped me through a very complicated "Voip Set Up" From start to finish he was fantastic so thank you so much "Uzair" my Home Voip Set Up is now running just perfectly 🙏🏼 So to summarise i can highly recommend "Xinix World" for all your modern telephone and communication needs ⭐️⭐️⭐️⭐️⭐️ #5star service thank you 👍🏻
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Posted 2 years ago
I'd just like to say that my experience with Xinix was really good. Especially their customer service and support. You can always speak to someone very quickly. Also i'd just like to give a massive thank you to "Uzair" in the Technical Support Department he is so very good at his job and is a real credit to "Xinix World" 👍🏻 He has got so much patience and helped me through a very complicated "Voip Set Up" From start to finish he was fantastic so thank you so much "Uzair" my Home Voip Set Up is now running just perfectly 🙏🏼 So to summarise i can highly recommend "Xinix World" for all your modern telephone and communication needs ⭐️⭐️⭐️⭐️⭐️ #5star service thank you 👍🏻
Helpful Report
Posted 2 years ago
I'd just like to say that my experience with Xinix was really good. Especially their customer service and support. You can always speak to someone very quickly. Also i'd just like to give a massive thank you to "Uzair" in the Technical Support Department he is so very good at his job and is a real credit to "Xinix World" 👍🏻 He has got so much patience and helped me through a very complicated "Voip Set Up" From start to finish he was fantastic so thank you so much "Uzair" my Home Voip Set Up is now running just perfectly 🙏🏼 So to summarise i can highly recommend "Xinix World" for all your modern telephone and communication needs ⭐️⭐️⭐️⭐️⭐️ #5star service thank you 👍🏻
Helpful Report
Posted 2 years ago
Great service ! Uzair Fixed my issue. Thank you
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Posted 2 years ago
Uzair was very helpful and accommodating, got my new IP phone up and running quickly, and was very understanding of my dreadful mobile phone connection that constantly cut him off.
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Posted 2 years ago
Usair always goes the extra mile in solving my queries, fortunately for me I always have the pleasure of him assisting me. He knows his stuff and is always happy to recommend alternatives or get the job done. He's a real asset to the company, don't ever lose him, or I'll poach him. Thank you Usair for your superb customer service! Till I need you again, will definitely pop you a direct email.
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Posted 2 years ago
It's always a pleasure dealing with Uzair, fortunately for me I always get him to assist me with my queries... He always goes the extra mile and constantly teaches me new tricks and technologies... Please don't lose him as his an asset to the company, or else I'll have to poach him... Thank you Usair for your great customer experience... Till we meet again on my next query, will definitely request you! Tammy
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Posted 2 years ago
Uzair has always been so helpful, I'm fortunate to always be assisted by him. He always goes the extra mile to ensure that my requests are done and teaches me about new systems... What an asset for your company please don't let him go... Till I need his help again, I might just call him directly!!!! Keep up the good work Uzai!!!!! till next time.....
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Posted 2 years ago
We moved away from SigGate to Xinix due to them having excellent customer service, and knowledgeable technical staff which you can chat to, and will fix the issues straight away. Their dedication to providing world class customer service is admirable, and helps me, as a business owner concentrate on my business, and not have to worry about our office telephony. The fantastic pre-sales from Jalal Miah were excellent through to the support team members such as Uzair and Dannish. In all we highly recommend for any company big or small, who are looking to change with IP telephony.
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Posted 2 years ago
Very easy to place the order. Good communications and delivery was within 48 hours. Recommended.
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Posted 2 years ago
Uzair cannot be more helpful in trying to resolve issues, with lots of patience!
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Posted 2 years ago
very quick and helpful technical support from Uzair Sahi.
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Posted 2 years ago
Extreemly good service provided by Uzair
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Posted 2 years ago
Switched from a landline to VOIP using an ATA box (so kept the old phones). Almost uniquely (in my experience of such things) everything worked first time. The supplied ATA box had been correctly preconfigured. Plugged the ATA into the router, the phone into the ATA and was making calls within a couple of minutes - literally 'plug and go'. Many thanks to Uzair.
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Posted 2 years ago
my whole experience has been amazing. The person was so polite and helpful. this app is super useful and make my life easy
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Posted 2 years ago
Switching from a landline to an IP Phone and I stumbled across Xinix via Google. Having asked a couple of questions about it via the online chat I decided to take the plunge and place an order. So far, so pleased I did. The hardware arrived quickly and they called me to discuss my requirements and went through my options with me. Chloe was very helpful and not at all pushy, which I often dread about calls like these. She did as she said she was going to and left me her number in case I had any further questions. Infinitely better than most companies where you get multiple IVR options and then stuck on hold for ages before getting through to a human in the "wrong department"!! I then had a call from technical support to help set up the phone. Although I am pretty technical there are a lot of options in the configuration screens but most of it was done automatically by Xinix. Uzair was also very helpful. Next up will be to port my landline number to the IP phone once we terminate with our current provider. If that goes as well as the setup has gone so far I can only be pleased. It's been so nice to be treated like a human, rather than a number, again! Thank you Chloe and Uzair!
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Posted 2 years ago
This was the first time I have bought equipment from Xinix. The process was faultless and the staff were friendly, helpful and knowledgeable. If I require additional equipment in the future I hope to do business with Xinix again.
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Posted 3 years ago
Xinix is rated 4.9 based on 758 reviews