WatchGecko have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Placed order on first of January for strap on sale at £34.00. By the time it arrived on sixth of January the price had dropped to £28.00 on your site. The straps are very good,but will be careful about purchasing straps in the future because I can't be sure I'm getting the best deal.
”
- Graeme Walker
“
The inclusion of a watch cloth was very thoughtful and appreciated. The packaging for the watch straps are done well with adequate protection. Standard international shipping is at a good price and speed. Overall, a very good experience!
”
- Michael Pai
“
Great price, comms, packaging, delivery. Thanks G
”
- Gareth Cooper
“
Delivery was quick and efficient, packaging was perfect and they threw in a few freebies.
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- Steven Cavana
“
Fast delivery and great customer service
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- Raphael Moindreau
“
Very happy with all my purchases from watch gecko and fast delivery
”
- Jacob Priddey
“
Fast delivery times. Easy returns. Customer service response time is quick also.
”
- Mohsin Ashfaq
“
Fast turn around of purchases and returns.
”
- Ian Jensen
“
Shipping was good and updated throughout with an easy returns process.
”
- Jasbir Josen
“
My items were returned, my refund was processed. This was good service, I felt my items fell short.
”
- Christopher Kane
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Well packaged, quick delivery and quick refund on the returned item. Thanks :)
”
- Chris Penny
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Kept well informed on delivery and was given a refund when I ordered two separate items on the cost of delivery
”
- Steven Daniels
“
Just all round great quality and service. Thanks for the beer mat too!
”
- Anthony Halkyard
“
good service and always quick response to questions
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- Jorrit Boerman
“
Fast delivery and great customer service
”
- Raphael Moindreau
