“
For refunds and returns, the company likes to hold onto the taxes paid.
”
posted 1 year ago
- Elliott
“
Didn’t like any of the straps but good returns system & quick refund
”
posted 1 year ago
- Alex Bland
“
Most other international strap vendors I have purchase from have a local US hub with prepaid shipping to cover local returns.
”
posted 1 year ago
- Raghav Kumar
“
Shipping and presentation - fine for the watch that is not working
Team - no response to my email to your contact/returns page 4 days ago saying the watch is not working.
”
posted 1 year ago
- Don Kinghan
“
Packaging and Delivery: Well packaged and speedy delivery
Presentation: it's a big thing if I am paying list for a watch, that on arrival the time has been set. It wasn't. Also no option to set the strap to my wrist size on order. So rate this as poor. I could have been getting a delivery from Screwfix.
Returns: I returned the watch and return was easy enough but does it need to take about ten days from receipt of return for money to hit the card
”
posted 1 year ago
- Andrew Rose
“
Are they not in the internet sales business? Well, lost items and returns are part of the business.
”
posted 3 years ago
- Roberto Castellon
