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WatchGecko Reviews

4.8 Rating 1,900 Reviews
B-
Happiness Grade
Read WatchGecko Reviews

About WatchGecko:

We only sell products that we truly believe in.

All our products are designed for great looks, performance and value. WatchGecko grew from our founder's passion for collecting, wearing and working with watches.

That passion now drives what we do for you and the products we stock. We have full control over the design, materials, specification, marketing and even dispatch so we can perfect every little detail and remain confident with our work and products.

Visit Website

Phone:

01684252686

Email:

support@geckota.com

B-

Refund - Easy

72.41%
Industry Average
My items were returned, my refund was processed. This was good service, I felt my items fell short.
posted 6 days ago - Christopher Kane
Well packaged, quick delivery and quick refund on the returned item. Thanks :)
posted 1 week ago - Chris Penny
Kept well informed on delivery and was given a refund when I ordered two separate items on the cost of delivery
posted 3 weeks ago - Steven Daniels
The shipping wasn't with duty included, but the gave me after my message the refund over the duty i paid for. :)
posted 4 months ago - Bernard Markulin
Ordered 2 NATO straps on 12/23/24. Package was received at the Los Angeles USPS 12/25/24 via tracking and I still have not received the package. Will probably request a refund if I don’t get the package in a timely manner from this point. Was excited to use your product but am becoming disappointed. Thanks Nick T.
posted 11 months ago - Nicholas Tatone
I initially purchased a black and grey striped NATO strap for my blue Alpinist; but unfortunately when it arrived it just did not suit the watch. I returned the strap and ordered a navy coloured one instead which perfectly suited the Alpinist. Returning the original strap was much easier than I thought and the refund was processed very quickly. All points to a very professional, well run outfit.
posted 1 year ago - Syed Ahmad
Excellent customer care received with a quick refund of a previous strap I ordered at a wrong size. No questions, quick refund, no hassle. Surely, I re-ordered from the WG Company the one at a good size. It arrived in a perfect boxing, securely and with a couple of days. Highly recommended retailer!
posted 1 year ago - Lazlo Halmai
Return was quick and easy via returns portal. Refund through promptly./
posted 1 year ago - Darren Roberts
Return to the UK was costly (16€). I I only got a part of the refund back, because I was looking at the strap. As it is packe in cardboard, there is no other option than to Open it for a Look. The whole experience costed around 30€. And I got no strap now. I will propably Never Order from the UK again. Sorry. Quality was good though.
posted 1 year ago - Daniel Glas
Fast delivery. Quick refund on wrong part ordered.
posted 1 year ago - Achilleas Veziris