Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,992 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am trying a few different modules before redeveloping my house and have bought them all from Vesternet. They have good prices and excellent application notes and YouTube videos to explain how to set up things.”

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Posted 12 years ago

“Easy to browse, easy to find. Clearly labeled in-stock items.”

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Posted 7 years ago

“Comprehensive list of products, quick and easy to order.”

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Posted 6 years ago

“Quick, prompt service from Vesternet and were able to help when we queried something from our side.”

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Posted 6 years ago

“Great company for support and technical advice”

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Posted 9 years ago

“The information available as a community is excellent (unsurpassed in fact). It would seem pedantic to drop one star for a minor complaint - that it is difficult when ordering to tell if an alternative address contains the company name (which is necessary if there are many companies at the same address).”

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Posted 9 years ago

“Vesternet are a great company to deal with. They provide plenty of help and information up front, and when/if things don't work or issues are encountered, they respond quickly and helpfully to resolve the situation.”

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Posted 13 years ago

“Quality products available at reasonable prices with fast shipping. Vesternet provides access to top quality home automation products easily and efficiently.”

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Posted 5 years ago

“Great retailer, only problem is the slow delivery. Excellent after sales service”

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Posted 6 years ago

“Great company - great support and great prices”

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Posted 9 years ago

“Fast and straightforward”

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Posted 9 years ago

“A really solid supplier, great for advice and backup.”

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Posted 5 years ago

“A comprehensive web site gives details of a multitude of products. Helpful and prompt advice provided by Vesternet staff helped to narrow these down to the items I needed.”

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Posted 6 years ago

“Good website. Recently ordered a vesternet zigbee switch to replace a light switch, which was delivered within two days. Great service and can recommend Vesternet.”

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Posted 4 years ago

“Having pondered options for home automation for some time I picked the phone up to Vesternet and spoke with Mark Onions. I'm sure he's heard it a thousand times but he really knows his onions! Mark took the time to explain the options, discuss my project and advise the best way to start. I had issues with a Fibaro dimmer module (the magic black smoke escaped!). Quick exchange of emails and then a phone call to Mark and it is replaced FOC!. I work as a service manager in IT, so I know a thing or two about customer service. These guys get it completely, I've already ordered more than double the first order and there's more to come. Even though I could probably find the odd thing cheaper (which to be honest I think they'd match anyway!) I won't even bother looking elsewhere. Like most people I don't have much free time so I can ill afford to be squabbling with companies over refunds and issues encountered. Customer for life chaps, well done.”

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Posted 12 years ago

“I use vesternet whenever possible, as with the various devices I order, zwave devices vary wildy in their implementation, and have their own quirks. I get a very rapid response, and RMAs are handled very quickly, and without any frustration from jumping through hoops. All this is handled through their own portal, can't recommend them enough.”

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Posted 11 years ago

“Great website and ordering experience backed by skilled technical staff who are always on hand to help.”

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Posted 7 years ago

“Excellent service!”

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Posted 6 years ago

“Great range and good prices”

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Posted 7 years ago

“used them many times - always excellent service”

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Posted 6 years ago

Vesternet is rated 4.8 based on 2,992 reviews