Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,893 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

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English

“Easy to use website. Plenty of choices throughout the range. Would recommend.”

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Posted 3 years ago

“Simple ordering process and good Cyber Monday discount on the new 2023 Homey Pro.”

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Posted 3 years ago

“I've been using Vesternet for many years and apart from a wide selection of home automation items and gadgets and great delivery - you have given advice on tricky installs or provided links to hard to get info. This is invaluable when you are a self installer as I am.”

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Posted 3 years ago

“Looking forward to my delivery.”

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Posted 3 years ago

“Always has great products at reasonable prices. Lots of information to get you started.”

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Posted 3 years ago

“Vesternet is a very reliable and professional company to deal with. I am very happy that there is now a bigger range of ZigBee devices available.”

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Posted 3 years ago

“Very responsive to questions and fair prices”

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Posted 3 years ago

“Great site”

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Posted 3 years ago

“Excellent range of products with good technical guides in how to set them up.”

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Posted 3 years ago

“Ordering process was easy, and it was simple to double-check what was in stock and what I had in my basket. Did find the rewards feature (Smarty points) difficult to redeem ... there are some broken links here .... but got there in the end.”

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Posted 3 years ago

“The shopping was easy.”

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Posted 3 years ago

“Very good value for money, and the website is professional and helpful.”

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Posted 3 years ago

“Only place to get home automation kit from. Good price and wide range.”

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Posted 3 years ago

“Ordering was pretty simple.”

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Posted 3 years ago

“This is my second time using. Everything went well the first time.”

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Posted 3 years ago

“One of few stores thathad what I was looking for. Solid reputation for selling high quality products.”

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Posted 3 years ago

“Very easy purchasing process.”

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Posted 3 years ago

“ordered a few times, and all good.”

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Posted 3 years ago

“Useless response from bot, switchboard or email Still waiting answer to simple question 36 hours later Not impressed”

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Posted 3 years ago

Hi David, sorry to ready this. I checked our logs and see you called, but were advised we don't give technical advice by phone due to the reasons at https://help.vesternet.com/en-US/phone-support-66426 I can't see any live chat logs I'm afraid. For the email, yes this was received and is just in a tech support queue - apologies about the delay on that, its a very busy day and wouldn't normally take so long.

Posted 3 years ago

“Always used Vesternet for my home autiomatuin products . Very professional and helpful”

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Posted 3 years ago

Vesternet is rated 4.8 based on 2,893 reviews