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The Vinorium Reviews

5.0 Rating 307 Reviews

99 %

of reviewers recommend The Vinorium

Company Reviews

Product Reviews

5.0

Based on 307 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s always a pleasure to buy from Vinorium. We love Australian wine & the selection of wines available is vast. The service is superb. Hugely dependable. Have enjoyed buying from Vinorium for quite a few years now especially at Christmas and we will continue to do so.”

Posted 4 months ago

“Excellent service. Fabulous range of wine. Wonderful, knowledgable staff.”

Posted 4 months ago

“May I take this opportunity to note what an astonishing company you run. It just seems to stand head and shoulders above others in the approach, simplicity and service. Your emails are also an absolute highlight of my otherwise dull inbox.”

Posted 5 months ago

“The Vinorium finds seriously great Aussie wines at extraordinary prices, often much lower than apparently on sale in Australia. But you have to be quick to get them. i love it.”

Posted 5 months ago

“As ever, fantastic, friendly and professional service from the wonderful team at The Vinorium. Thanks again!”

Posted 5 months ago

“Excellent customer service, prompt, helpful and effective. I buy olive oil every year from them.”

Posted 5 months ago

“I've been a Vinorium customer for nearly 4 years now. Hands down the best company in any sphere I have ever used in the digital age. Faultless from order to delivery every time. There's a certain family feel to the Vinorium that makes you feel just....safe. Thank you”

Posted 5 months ago

“Excellent wine, knowledgeable team, excellent service and good prices. My goto wine merchant.”

Posted 5 months ago

“Pleasure to deal with the Vinorium. Bottles arrived as stated and well packaged. Extra information I sought about the bottles was comprehensive and received promptly. Buy from Vinorium again? No problem.”

Posted 5 months ago

“The sweet spot between choice, quality, service and value - The Vinorium is yet to disappoint!”

Posted 5 months ago

“Buying a customers trust can be hard won and can only be achieved with multiple purchases over a considerable period of time ..... The Vinorium have my trust .”

Posted 5 months ago

“The Vinorium is a brilliant company to deal with and order top quality wine from. Their customer service and experience is first class and you feel part of their team with their informative emails and updates. Their Website is excellent with great information on the wine, the growers and the tasting notes. In this world of terrible customer service the Vinorium are the exception. Brilliant.”

Posted 5 months ago

“Excellent selection of wines and good stock. Great service, honest reviews and always keeping customers abreast of stock and offers”

Posted 5 months ago

“Firstly,I have used The Vinorium a few times now.What a experience.This Merchant has heart! From using their site to delivery is exceptional. We love the letters and info... amazing. Keep up the good work!!”

Posted 5 months ago

“Really good to deal with. Efficient service and replaced a glass that got broken in transit with no pain…”

Posted 5 months ago

“Hats off again to Stu and the team. How do they keep finding such gems and still able to price better than their competitors if any others are lucky enough to source. Keep it up.”

Posted 5 months ago

“Faultless as ever! Fortunately managed to secure some of the Tolpuddle pinot before it sold out - I find the 'xx bottles remaining' very helpful. Website easy to navigate, quality wines at every price point, delivery is always on point and carefully packed. Fantastic!”

Posted 5 months ago

“Fantastic service as always - even going the extra step to turn around the order before we headed off on holiday”

Posted 6 months ago

“I've been using The Vinorium for some time now and have made a significant number of orders, some simple, some complex and som amended via a quick email. Every single one has been delivered on time without any issues. As a comparison I just had delivered a single bottle of champagne from a well known middle class supermarket's online "Cellar" operation, it was the wrong vintage so now I have to work to correct their mistake. I'd therefore go as far as to say that the greatest asset of The Vinorium team isn't their wine selections, it's their attention to detail and getting things right.”

Posted 6 months ago

“I have never been a big fan of young Shiraz from the New World. All that tannin and fruit in a big mouth bomb never turned me on. Then I came across some mature (2004) Shiraz from the Vinorium, what a difference a few years makes! Since then I have been a regular visitor to the website and picked up some interesting stuff that can keep in bond for a few years before being processed and delivered very promptly by the admin team. They seem to be the only company that has access to mature Shiraz and at such reasonable prices. Bravo!”

Posted 6 months ago

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The Vinorium is rated 5.0 based on 307 reviews