The Independent Pharmacy Reviews

Name: The Independent Pharmacy
Address: 14 - 16 Dixon Road, Brislington, Bristol, Bristol
Rating: 4.87

4.9 Rating 13,271 Reviews

97 %

of reviewers recommend The Independent Pharmacy

4.9

Based on 13,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how The Independent Pharmacy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never have a problem when using the online pharmacy. They respond very quickly when placing an order. And make sure you are ok to gave the medication before dispatching the items.”

Helpful Report

Posted 1 year ago

“Excellent service and product”

Helpful Report

Posted 1 year ago

“Three or four times a year when I get really stressed I have a horrible flare up of my excema and by the time I've actually managed to GET an appointment and finally see my GP it's usually completely out of control. Now I can get the treatment I need right at the start and stop it in it's tracks within a few days. Well worth the few pounds the treatments costs even though I'd get it free on the NHS (I'm 65)I'm sorted within a week rather than having to control a runaway condition that can even end in needing steroid tablets and even occasionally antibiotics (which I'm desperate to avoid these days)!!”

Helpful Report

Posted 1 year ago

“Good service but slightly embarrassing when you’ve already sent in a photo of your issue and then the next time you order it ask you for another photo can’t you just keep the original picture on file”

Helpful Report

Posted 1 year ago

Hi Glen Thank you for taking the time and providing your feedback. We understand that being asked for another photo can feel inconvenient, and we truly appreciate your efforts. However, this helps us accurately assess your progress and compare it with the original picture to ensure the treatment is suitable for you. Patient care is our utmost priority, and we want to make sure you’re receiving the best possible care. I hope that this explains the situation however you are welcome to call us on 0333 2200519 option 1 Monday-Friday 09.00-17.00 or email us anytime at support@theindependentpharmacy.co.uk if you have any further questions or concerns.

Posted 1 year ago

“easy to use, good service, price could be a little better!”

Helpful Report

Posted 1 year ago

“Excellent service - well worth paying £1 extra for postage as it came the next day.”

Helpful Report

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“Very effective”

Helpful Report

Posted 1 year ago

“I found the process very trying so many questions for a tube of cream I tried three or four times to do it but just gave up untill the bleeding started”

Helpful Report

Posted 1 year ago

Hi Jane Thank you for sharing your feedback, and I’m sorry to hear that the process was frustrating for you. Please know that the questions are in place to ensure we gather all the necessary information to ensure the treatment is safe and suitable for you. Just as in any consultation with your own GP, they would ask you questions to ensure they can help you. We are always here to help, and should you have requested help with the consultation, we would always be happy to help. I hope that this explains the situation, however you are welcome to call us on 0333 2200519 option 1 Monday-Friday 09.00-17.00 or email us anytime at support@theindependentpharmacy.co.uk if you have any further questions or concerns.

Posted 1 year ago

“Brilliant service. Use them regularly. Would highly reccommend them to anyone and everyone.”

Helpful Report

Posted 1 year ago

“Great service , fast and discrete delivery”

Helpful Report

Posted 1 year ago

“Good quick service and plenty of info regarding product”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Always reliable.”

Helpful Report

Posted 1 year ago

“Done & delivered!”

Helpful Report

Posted 1 year ago

“Very helpful and easy to use.”

Helpful Report

Posted 1 year ago

“I recommend this independent pharmacy to all my friends”

Helpful Report

Posted 1 year ago

“Easy website to use , quick delivery i've worked in pharmacy and they are reasonbly priced , would use again if i had to”

Helpful Report

Posted 1 year ago

“Really good price and very fast delivery 👍”

Helpful Report

Posted 1 year ago

The Independent Pharmacy is rated 4.9 based on 13,271 reviews