The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service will use again”

Helpful Report

Posted 1 year ago

“Great artwork, and Dylan helped a lot even after all my phone calls and emails (sorry!), but the products came and looked amazin, everyone loved them. Helped us with products at really short notice, would definetly reach out to them for future merch.”

Helpful Report

Posted 1 year ago

“Wonderful service! Stellar customer service from Sam Lane with a speedy turnaround for our large company order of notebooks. Sam's attention to detail and sending of updated proofs and invoices was instant, very appreciative to the whole team involved - thank you! As for the notebooks themselves, printed flawlessly and delivered safely. Our team are very happy, thank you.”

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Posted 1 year ago

“We received two sets of badges for our clients last week. They look great and were the best value for money that we found online. We had quite a lot of changes and queries, but the service from Dylan Patel has been impeccable. Prompt and helpful throughout. Would highly recommend.”

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Posted 1 year ago

“Amazingly quick turnaround for a very last minute request - Chet and Muzi got my items branded and delivered within 4 working days and i had options to choose from - would highly recommend!”

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Posted 1 year ago

“Muzi was super nice and efficient. Easy to communicate with and provided us with a great product. Many thanks!”

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Posted 1 year ago

“We dealt with Dylan Patel for our order for which we couldn't be happier!”

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Posted 1 year ago

“Dealt with Sam (Sales Director). Through the process he was great, really helpful and the product arrived within the (tight) dealine, as Sam promised they would. Best of all the quality of everything we ordered is really high. 100% will be using again.”

Helpful Report

Posted 1 year ago

“Returning for my second order of merchandise due to our company rebrading, it was a no brainer to use The Branded Company again as my first experience was so great. Sam in particular is extreamly helpful! Putting up with my multiple change requests, amendments to visual mock ups, change of products, queries and even sorting out an incorrect item for me. All of my interactions have been met with a friendly "always happy to help" attitude from Sam, no matter how many times I emailed him in one day! Products are great quality, with competetive prices and because of this, plus the outstanding service provided by Sam, we will be using The Branded Company again for our future orders!”

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Posted 1 year ago

“Amazing service, speed and product. Sam extremely helpful in working through exactly what I needed. Thanks”

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Posted 1 year ago

“Such an amazing, personalised and responsive service! The badges were perfect and at less than a quarter of the price I had been quoted locally. I asked if my order could be expedited and Muzi sorted this out so efficiently, keeping me updated at every point. Thank you so much.”

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Posted 1 year ago

“The quality of the bage that we receive is nothing short of excellent. That may have been enough, but on top of that they have outstanding customer service. Steve Worthy is quick to respond to any queries and makes it easy for us to feel like we are experts in design and branding. We just don't even bother going anywhere else.”

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Posted 1 year ago

“We are a care home group and placed an order for our Recruitment Day, having been let down by a supplier we only had 1/2 working days to turn it around. Sam was of great help and managed to source some great looking branded bags and water bottles, we look forward to having a relationship for year to come.”

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Posted 1 year ago

“A big thank you to Sam for supporting us from enquiry through to delivery. The personal touch, during an online transaction, was much appreciated. The badges arrived on time and were of high quality.”

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Posted 1 year ago

“The pens we ordered were of very high quality and looked very nice. However, the delivery was not on time and resulted in quite a bit of stress before our event. Sam was however instrumental in ensuring that the pens were redirected and got there in the nick of time.”

Helpful Report

Posted 1 year ago

Hi Katrin, Apologies again for the delay on the delivery due to a courier issue. I am glad Sam was able to re-direct the pens and ensure they arrive don time for your event

Posted 1 year ago

“The best customer service I have witnessed. Everytime I had an enquiry about my order, Sam would always reply within the hour and was very helpful. I will definitely be recommending this company to others and will definitely order from here if I need anything in the future. My order also came very fast and the quality was very good as well.”

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Posted 1 year ago

“Amazing service by Muzi, he was very efficient and prompt, he helped with my enquiry and the goods were delivered fast! I will definitely be using The branded company in the future.”

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Posted 1 year ago

“I got in touch with the branded company in such a rush to order some items for a conference last minute. Steve Worthy was such a fantastic person to work with. He understood straight away my needs and he helped me find the best item within my budget. Also, good quality for the price.”

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Posted 1 year ago

“The branded company and members of the team were very helpful and friendly throughout the whole experience. Products are high quality and definitely worth it!”

The Branded Company 5 star review on 12th March 2024

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Posted 1 year ago

Hi Zak Thanks for your kind words and the items look amazing.

Posted 1 year ago

“Great communication from start to finish and answered all questions promptly. Great product and would definitely go here again!”

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Posted 1 year ago

The Branded Company is rated 4.9 based on 1,864 reviews