The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,864 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot fault the speedy customer service from the team. Sam Lane quickly reply to my initial query and put together mock ups just as fast. I was able to see mock ups confirm and get it ordered all in the same day. The buffs I ordered came just as speedy and I was kept updated along the way. I will be ordering again and would highly recommend!”

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Posted 2 years ago

“Easy to deal with from the start until the end. Sam was a pleasure to deal with, and the turnaround time from design to getting the product's delivery was quick and sufficient. The scent of our air fresheners are strong but not over powering and very long lasting.”

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Posted 2 years ago

“After being scammed by another company we came to The Branded Company for help. Chet was brilliant and got us a quote straight away and even rushed the job through for us. Will definitely be using you guys again, thank you!”

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Posted 3 years ago

“Very happy with the service we received, Sam was great with the whole process start to finish. Thank you”

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Posted 3 years ago

“Sam Lane delivered a first class service whilst assisting us with our branded apron order. From our initial enquiry, through to assisting us with designs and the delivery of the final product, all within very tight timescales, his commuiciaton was excellent throughout. We will have no hesitation in going to him again for future projects.”

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Posted 3 years ago

“Super fast delivery. Sam Lane went the extra mile to get our order delivered in time, even though we placed our order late. Sam was also really patient with all the changes we made to the artwork. The quality was great too!”

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Posted 3 years ago

“Sam Lane is always really helpful, sourcing products for us with a really short lead time. Brilliant service!”

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Posted 3 years ago

“Sam was very friendly and helpful and gave me lots of different options and ideas when ordering our company pens and air fresheners. I would recommend Sam to assist anyone looking to order merchandise.”

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Posted 3 years ago

“Great quality products and fast delivery. I made contact and within just a few hours Sam had made return contact and quickly answered all my queries. Nothing was too much trouble, and Sam was very knowledgeable and happy to help. I would definitely recommend using this company, as I will be again in the future.”

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Posted 3 years ago

“Was looking for a local company to print some branded merchandise for me. Contacted Chet at the Branded company who was more than helpful with design and sending through proofs. received the goods today and will most certainly be going back for more. Thanks Chet and the Team”

The Branded Company 5 star review on 1st February 2023

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Posted 3 years ago

“We ordered some cotton tote bags with our company logo on, fantastic and prompt correspondence with Sam, can't fault the advice, service or the bags! They really are great and we will be back when we need more. Cant recommend The Branded Company enough, a well deserved 5 stars”

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Posted 3 years ago

“Extremely impressed with how they handled my order and questions. Especially Chet Patel who was very quick with coming back to me with my queries and was always very friendly and welcoming. Would definitely recommend!”

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Posted 3 years ago

“Having worked with Sam Lane at The Branded Company previously for some good quality branded merchandise, they were the first company I contacted for a quote for our newly rebranded company clothing and accessories. Sam once again took great care of us, providing various quotes and even arranging for various mock ups of our designs to ensure we had all information and visuals before proceeding. We have already ordered one batch of some accessories, they arrived so quickly, I was quite shocked when they turned up! The quality of printing on all items is perfect and the quality of the items on offer is equally so. Pricing, they were easily comparable with other companies out there but that's not what swung it for me, it was the great service, communication and after care and approach that Sam and the team here that got our business. Thanks!”

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Posted 3 years ago

“Absolutely brilliant customer service with an incredibly fast turn around. I am already placing another order for my clients with these guys!”

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Posted 3 years ago

“We approached Sam Lane with a few of our projects, some with quite tight deadlines and we were very pleased with our products and service. He was professional and helped us solve any issues we faced. Thanks Sam!”

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Posted 3 years ago

“I approached Sam Lane at the Branded Company with a very tight deadline. He guided me through the process, listened and was able to help me have the marketing materials delivered in time. He was fabulous and went above and beyond to ensure the order was expedited. Thank you so much Sam.”

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Posted 3 years ago

“Great company, Sam Lane is a credit to them. Helpful and efficient.”

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Posted 3 years ago

Thank you for the great words Lisa. Glad your happy with your final printed items I will pass these on to sam

Posted 3 years ago

“Very pleased with the customer service of Dylan Patel. He is very Professional and it is always a pleasure to work with him!”

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Posted 3 years ago

Thank you for your kind words Anais. Glad your and Dylan is looking after all your company needs

Posted 3 years ago

“Fantastic Service, completed in a timely manner and to a high standard. Sam is my account manager and continuosly provides great customer service.”

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Posted 3 years ago

“Sam Lane was our rep from the company and he was excellent from start to finish. We are very pleased with our product and we will definitely use The Branded Company again in the future.”

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Posted 3 years ago

Thank you for the Review Rich and glad you are being looked after by sam and happy with our service

Posted 3 years ago

The Branded Company is rated 4.9 based on 1,864 reviews