SurplusQM (FU&KIT) Reviews

Name: SurplusQM (FU&KIT)
Address: United 19 Glan-Yr-Afon Industrial Estate, Aberystwyth, Ceredigion
Rating: 4.69

4.7 Rating 484 Reviews

94 %

of reviewers recommend SurplusQM (FU&KIT)

4.7

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SurplusQM (FU&KIT):

SurplusQM is the exciting new chapter for Forces Uniform and Kit! We bring you the finest authentic military surplus style, backed by a massive upgrade in service.

Now owned and operated by Epic Militaria Ltd (trusted WW2 suppliers for 18+ years), SurplusQM pairs the old team's incredible sourcing knowledge with lightning-fast shipping and a hassle-free 60-day returns policy. We are proud to continue our mission of giving perfectly good military gear a second lease on life.

Our Review Policy: We promise total transparency and never filter out genuine customer feedback. If a past review gives you pause, reach out to us directly—we’re always here to clear up any misrepresentations and win your trust.

Visit Website

Phone:

08007723448

Email:

contact@surplusqm.com

Location:

United 19 Glan-Yr-Afon Industrial Estate,
Aberystwyth
Ceredigion
SY23 3JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return item that did not fit. Process was easy and efficient. Replacement fits perfect. First class service, highly recommend.”

Helpful Report

Posted 5 years ago

“Great experience from start to finish. The website was comprehensive; we had a couple of small queries and the response to our telephone enquiry was friendly and helpful; delivery was quick and punctual; the sleeping bags we ordered were in very good order and ideal for our purposes. Recommended 👍🏻”

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Posted 5 years ago

“Very quick delivery. This bag is in very good condition and is very strong and extra large. I love it.”

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Posted 5 years ago

“The boots arrived in good time, and are in excellent condition. Be aware that unlike the UK boot, the webbed tongue does not go all the way to the top of the boot, so if you step in water over your ankle your feet will get wet. Also, I feel like SpongeBob in his squeaky boots: https://youtu.be/hj2UwrDj9O0”

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Posted 5 years ago

“Spot on at every level: Emailed about the sizing, replies were fast and helpful Delivered within 24 hours The jacket ordered is absolutely spot-on Would definitely buy from the company again.”

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Posted 5 years ago

“Purchased a pair of grade 1 desert camo trousers in Feb which were excellent. For that reason I recently purchased a black 30 litre rucksack. Unfortunately when this arrived it had tear around the main compartment next to the closure cord. Contacted Yvette the General Manager and within a few days a replacement was delivered which was in excellent condition. The quality of the goods for the price you pay is excellent. The overall service you receive from the business is brilliant. Will definitely be buying more equipment from them. 5 Star service.”

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Posted 5 years ago

“Just got my jungle sleeping bag more then happy with it and the service. I can highly recommend...”

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Posted 5 years ago

“I bought the German jungle boots, size 9...good sizing. ,extremely good boots. Good condition .good price..came quick....can recommend..”

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Posted 5 years ago

“Responded to email within a couple of hours, were able to help me with a query/request successfully. Extremely quick delivery - doubtless will be ordering again! Thanks a million”

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Posted 5 years ago

“Very very happy with my purchase of German combats thank you very much”

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Posted 5 years ago

“100% satisfied. Old-school leather army boots are hard to get a hold of these days, and I'm happy to have found this site. It's obviously a little bit of a lottery because the boots are 2nd hand, but the pairs I purchased are perfect.”

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Posted 5 years ago

“I got the Austrian Army Gore-Tex trousers and am happy with the quality and would recommend them to anyone.”

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Posted 5 years ago

“I ordered two items, the Dutch military fleece and the Austrian rip stop shirt/jacket (distressed). I am not sure if the Austrians know the true meaning of the word "Distressed" as the shirt looks brand new! The fleece has some piling but other than that is perfect although it is quite tight fitting. Two great items delivered in the less than 48 hours, I'll be ordering again.”

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Posted 5 years ago

“Brilliant bit of kit. I’ll use it for a 1 season lightweight cover.”

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Posted 5 years ago

“I first bought the Super Grade for my motorbike in size 9, ideal fit with a boot sock and so comfortable I thought I would try them for walking. They were just a bit loose for a 15 mile hike, and so I kept them just for the bike and bought these Grade 1's in size 8 and a half. These are nicely broken in but with loads of life left in them and are just the right fit. I am always a 9 but dropping the half a size is a better fit for ordinary socks and once I've got a few more miles in and my feet have shaped them a bit, they will be perfect. I can't stress how comfortable these boots are, whether the as-new Super Grade or the Grade 1, the leather is of such good quality. They are also fully waterproof, since the tongue is sewn-in. To get such good quality boots at this price is a really good deal and the delivery was very quick. I recommend these boots and this seller.”

Helpful Report

Posted 5 years ago

“Always deliver good quality on time. Great customer service and communication. Blankets I bought are excellent for price: heavy, tightly woven, clean with no odours. Can't fault them. Great for home use, emergencies and general camp fire shenanigans.”

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Posted 5 years ago

“They are great fit”

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Posted 5 years ago

“Good hat in nice condition,can be worn several different ways,to suit weather conditions. Has a long peak,which keeps the low Winter sun out of your eyes.”

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Posted 5 years ago

“Arrived very quickly, well packaged, good customer service. I thought this mask could be very useful in a variety of circumstances.”

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Posted 5 years ago

“Excellent company to deal with. Parcel arrived as expected and in good time (3 days from date ordered). The coat fits like a glove perfectly as I'd hoped. Highly recommended.”

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Posted 5 years ago

SurplusQM (FU&KIT) is rated 4.7 based on 484 reviews