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Sealskinz Ltd Reviews

4.4 Rating 7,788 Reviews
86 %
of reviewers recommend Sealskinz Ltd
4.4
Based on 7,788 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Sealskinz Ltd Reviews

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Shipping was awful - it took more than a week for the package to even leave Sealskinz and nearly a month to arrive. I ordered the day after Thanksgiving and the package almost missed Christmas. Be warned - these ship from the UK! If you need items in a timely manner I do not recommend ordering from Sealskinz.
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Posted 1 year ago
Bought for my wife and she loves them.
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Posted 1 year ago
Waterproof woolie hat for dog walking. Excellent fit and good quality
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Posted 1 year ago
Works a treat, my husband is very pleased with his new warm hat.
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Posted 1 year ago
Ordered a pair of unisex, one size gloves that were just too big for my wife. They shouldn't be advertised as such.
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Posted 1 year ago
The hat I ordered was too small so I asked for it to be exchanged for a larger size which was done without quibble. Using the post office meant it arrived promptly.
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Posted 1 year ago
Fantastic equipment. My son has been using Sealskinz gloves in very cold and damp conditions, his hands remain warm and dry. I bought him a beanie for Christmas, which he is equally pleased with. Now to purchase something for myself!
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Posted 1 year ago
I ordered a Beanie on the 10th December for a Secret Santa, however the order hadn't arrived by the 17th December - tracking said that it was ready for delivery but the next stage of 'van out' was never activated. I phoned Customer Service and spoke with Sophie in the Customer Experience Team who answered the enquiry with professionalism, a friendly manner and efficiency and arranged for another order to be expedited urgently. Sophie followed up my phonecall with an email letter confirming the arrangements that had been made for delivery the following day which did indeed happen. (The original order never arrived). I would like to compliment Sophie on her handling of the non-delivery, from my experience she is a real asset to Sealskinz Ltd; I don't know whether you have an internal award system, if so I would highly recommend she receives one. While my first impression of the company wasn't too favourable in view of the non-delivery, which was annoying as was time sensitive, Sophie's handling of the situation turned the negative around. (With regard the question below as to how the parcel was delivered, I wasn't in pesonally to receive so cannot specifically say).
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Posted 1 year ago
I received my hats and it was the best purchase I’ve made so far. Warmer than I expected and comfortable.
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Posted 1 year ago
Great products—husband loves them for fishing. Quick shipment, nice packing.
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Posted 1 year ago
I bought a hat for my partner at Christmas. The quality of the product was brilliant and it was delivered well. He needs something to keep him warm that can be worn daily.
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Posted 1 year ago
Excellent product
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Posted 1 year ago
Service was good but disappointed that the gloves were tight on the wrist even tough I went up a size from my measurement. I would struggle taking off and putting on when my hands become hot while cycling. Same as I liked the gloves
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Posted 1 year ago
Our son-in-law runs a boot camp in his local park and loves his sealkinz especially when it's cold and wet.
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Posted 1 year ago
Good quality item
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Posted 1 year ago
The glves are fantastic, the AI customer service, not so much.
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Posted 1 year ago
Excellent service quick delivery
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Posted 1 year ago
2 socks both different sizes
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Posted 1 year ago
Hello David, Thank you for your review. We were sure surprised and sorry to hear this was how your order arrived when our Support Team was in touch previously. We see that you have returned the socks and received a refund. We hope you will reach out directly again if there is anything else we can assist with. Kind regards, Sealskinz Team
Posted 1 year ago
Quick and easy to order. Item arrived quickly and well packaged. Would definitely recommend them.
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Posted 1 year ago
Top quality and performs exactly as described.
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Posted 1 year ago
Sealskinz Ltd is rated 4.4 based on 7,788 reviews