Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: Nelson House, 9-10 Nelson Business Park,, Bergen Way,, King's Lynn, Norfolk
Rating: 4.44

4.4 Rating 7,606 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 7,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 28th February 2026

124

Anonymous

Anonymous // 01/01/2019

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“Very easy to deal with customer care”

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Posted 1 year ago

Hi Ritu, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our customer care team easy to deal with. We strive to make every interaction pleasant and helpful, and your kind words truly inspire us to keep delivering great service. If there's anything else you need or any feedback you'd like to share, we're just a message away! Best wishes, Sealskinz Team

Posted 1 year ago

“Fab hat albeit a little rustley”

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Posted 1 year ago

Hi Tara, Thank you for your fab 5-star review! We’re thrilled to hear that you love the hat.. Your feedback is invaluable, and we appreciate you sharing your thoughts with us. If you have any more feedback or need assistance, feel free to reach out anytime! Best wishes, Sealskinz Team

Posted 1 year ago

“Brilliant winter headgear - keep warm and dry Good service too”

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Posted 1 year ago

Hi Eleanor, Thank you for your brilliant 5-star review! We’re delighted to hear that our winter headgear is keeping you warm and dry, exactly what we aim for during those chilly months. It’s fantastic to know that you also enjoyed our service. Your satisfaction means everything to us! If you ever need anything, don’t hesitate to reach out. Best wishes, Sealskinz Team

Posted 1 year ago

“Really pleased with hats and socks. Easy website and ordering and speedy delivery.”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with our hats and socks, and that you found our website easy to use. It’s wonderful to know that the delivery met your expectations as well! Your satisfaction means a lot to us, and we’re here whenever you need assistance. Best wishes, Sealskinz Team

Posted 1 year ago

“My experience of the site and purchasing process has been a great one! I’m just not sure about the product. The socks seem far too large for my feet. Not length-wise, but width-wise. I purchase small socks and have size 5 feet, so I don’t think I chose the wrong size. I feel as though I might be able to fit both feet into one sock, side by side. Well, not literally, but they’re THAT wise. Is that how they’re designed to be?”

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Posted 1 year ago

Hi Cheyene, Thank you for your 3-star review and for taking the time to share your experience! We're pleased to hear that your site and purchasing process went smoothly. When it comes to sizing, we understand that it can sometimes be tricky, and we appreciate your feedback regarding the width of the socks. Our designs aim to provide comfort and flexibility, but we want to ensure you find the perfect fit. If there’s anything else we can help with or if you have further questions, please feel free to reach out! Best wishes, Sealskinz Team

Posted 1 year ago

“Ordering with Sealskinz has been a frustrating and disappointing misadventure; after nearly four weeks and a lot of emails, I have half my order and no refund. The saga: I bought a waterproof beanie and a pair of waterproof gloves from the website, placing my order on 16th October with 48hr delivery. No order arrived; I contacted them about a week later; they told me that my order might still be on its way, and that their policy was to wait ten days to before resending packages. Ten days duly passed, and no parcel; I contacted them again; Sealskinz blamed Royal Mail and they agreed to resend it, and said that they would resend it express. Yet again, no package arrived. Sealskinz blamed DPD; DPD blamed Sealskinz. Finally, after more back and forth, Sealskinz said that they would resend it again. It finally arrived on 7th November; I excitedly opened it, and found that the hat had a large, glossy peg mark. I left it, expecting the fabric to relax, but it did not. I promptly contacted Sealskinz again; they refused to refund until I sent the damaged item back, despite clear pictures of the damage. It'll be nearly a month, and it's been an awful lot of inconvenience with no hat and no refund to show for it.”

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Posted 1 year ago

Hi Robert, Thank you for sharing your experience. We're really sorry to hear about the issues you've faced with your order and the inconvenience this has caused. We understand how frustrating it can be when expectations aren't met. Your feedback is crucial, and we're constantly working to improve our service and delivery processes. Please reach out to our customer service team so we can assist you further and resolve this matter to your satisfaction. Best regards, Sealskinz Team

Posted 1 year ago

“Wonderful service and high quality product”

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Posted 1 year ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our service and found our products to be of high quality. Your feedback truly motivates us to keep delivering the best experience possible to our customers. If you ever have any questions or need assistance, please don’t hesitate to reach out! Best wishes, Sealskinz Team

Posted 1 year ago

“Great service and quality items. Will definitely purchase form this company again. One of the items I ordered the wrong size, but they were so helpful and immediately organised an exchanged.”

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Posted 1 year ago

Hi Gillian, Thank you for your amazing 5-star review! We’re so pleased to hear that you had a positive experience with our service and that you appreciate the quality of our items. It’s great to know that our team could assist you with the exchange too! Your satisfaction is what drives us, and we look forward to serving you again in the future. If you have any questions or need assistance, just let us know! Best wishes, Sealskinz Team

Posted 1 year ago

“Fast delivery thank you”

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Posted 1 year ago

Hi Scott, Thank you for your awesome 5-star review! We're so glad to hear that you were pleased with the fast delivery. Your satisfaction is incredibly important to us, and we aim to provide a smooth shopping experience every time. If you have any other questions or need assistance, feel free to reach out! Best wishes, Sealskinz Team

Posted 1 year ago

“Good quality”

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Posted 1 year ago

Hi Peter, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re satisfied with the quality of our products. Your support means a lot to us, and we strive to maintain the high standards our customers expect. If you have any further questions or need assistance, please don’t hesitate to get in touch! Best wishes, Sealskinz Team

Posted 1 year ago

“Excellent winter hat, would definitely recommend.”

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Posted 1 year ago

Hi Matthew, Thank you for your excellent 5-star review! We’re thrilled to hear that you love your winter hat and appreciate your recommendation. Your satisfaction is our top priority, and it's wonderful to know our products are meeting your expectations. If you need anything else or have any questions, don’t hesitate to reach out! Best wishes, Sealskinz Team

Posted 1 year ago

“Had to enquire about the status or a refund. Refunded immediately after the enquiry.”

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Posted 1 year ago

Hi C, Thank you for your 4-star review! We appreciate your feedback regarding the refund process. We're glad to hear that your inquiry was addressed promptly. Your input helps us improve our customer experience, and we’re here if you need any further assistance. Best wishes, Sealskinz Team

Posted 1 year ago

“Easy to order online. Excellent service I ordered Saturday delivered on the Monday. My son does a lot of running and was very pleased with his hat and gloves.”

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Posted 1 year ago

Hi Kathleen, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our online ordering process easy and that your order arrived so quickly. It’s great to know your son is enjoying his hat and gloves during his runs! If you have any other questions or need assistance in the future, we’re always here for you. Best wishes, Sealskinz Team

Posted 1 year ago

“Just ordered 2 pair of Gissing and 1 pair of Skeyton in size XL. Fit on the Skeyton is fine, but the Gissing gloves are way too small for my hands. Quality is fine on both.”

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Posted 1 year ago

Hi Mark, Thank you for your 3-star review and for sharing your experience with us! We're glad to hear that the Skeyton gloves fit you well and that you’re satisfied with the quality overall. We understand that sizing can sometimes be a challenge and we appreciate your feedback regarding the Gissing gloves. Your insights are crucial in helping us improve our products, and we're always here to assist you if you need any further help. Best wishes, Sealskinz Team

Posted 1 year ago

“I ordered 2 pairs of gloves from Sealskinz. Both were very good quality but one pair was a bit tight. I sent these back for a larger size and this was all completed without any fuss. Excellent customer service.”

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Posted 1 year ago

Hi Nicholas, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our gloves to be of great quality and that the return process was smooth for you. Customer satisfaction is our top priority, and your feedback on our service means a lot to us. If you have any more questions or need assistance in the future, we’re always here to help! Best wishes, Sealskinz Team

Posted 1 year ago

“The best waterproof socks out there”

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Posted 1 year ago

Hi Craig, Thank you for your amazing 5-star review! We're thrilled to hear you believe our waterproof socks are the best out there. Your satisfaction is our top priority, and it’s wonderful to know that our product has met your expectations. If you have any more feedback or need assistance in the future, we’re always here to help! Best wishes, Sealskinz Team

Posted 1 year ago

“Great customer service and quality goods”

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Posted 1 year ago

Hi Christopher, Thank you so much for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our customer service and that you’re satisfied with the quality of our goods. Your kind words encourage us to continue delivering the best for our customers. If you need any assistance or have more feedback in the future, we’re always here to help! Best wishes, Sealskinz Team

Posted 1 year ago

“Bought these as a Xmas present so unable to give a full review, however, the socks arrived very quickly. Highly recommended by another cyclist so I’m sure they will keep my husband’s feet warm during the Winter months as he suffers badly from the cold. From what I can see they are of high quality and well finished off.”

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Posted 1 year ago

Hi there, Thank you for your lovely 5-star review! We’re so glad to hear that the socks arrived quickly and that they’ve been highly recommended to you. It’s great that you’re confident they’ll keep your husband’s feet warm during the Winter months. Quality is very important to us, and we appreciate your positive comments about our finish. If you or your husband have any thoughts after he tries them out, we’d love to hear from you! Best wishes, Sealskinz Team

Posted 1 year ago

“My order never arrived and I've had nothing back from the company.”

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Posted 1 year ago

Hi Jamie, Thank you for your review. We're really sorry to hear that your order hasn't arrived. We can see tat your order has been sent back to us due to this getting refused by the recipient. We have contacted you personally offering to send another order out to you. Please reach out to our customer service team so we can assist you further in resolving this matter. Best regards, Sealskinz Team

Posted 1 year ago

“You send out the form to review Sealskinz when the actual goods is yet to be delivered...come on!”

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Posted 1 year ago

Hi Andreas, Thank you for your review. We apologize for the timing of the review request and understand your frustration. We have contacted you in regards to your order stating this is ready for you to pick up. Your input is important to us, and we appreciate your understanding. Best regards, Sealskinz Team

Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 7,606 reviews