SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.75

4.8 Rating 861 Reviews

94 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash,
Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deleivered as offered!”

Helpful Report

Posted 1 year ago

Hi Rob, Thank you so much for leaving a 5-star rating! We truly appreciate your support and feedback. We value you as our customer and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, SD Hardware

Posted 1 year ago

“Very pleased with my new brass letterbox…and found it very easy to fit….Delivery was very speedy too”

Helpful Report

Posted 1 year ago

Thank you so much, Alison, for your fantastic 5-star rating! We greatly appreciate your kind feedback. We are thrilled to hear that you are very pleased with your new letterbox, and it's even better to know that it was a breeze to fit. Additionally, we are pleased that the delivery service met your expectations with its speediness. We value your satisfaction and look forward to serving you again in the future. Best Regards, SD Hardware

Posted 1 year ago

“As described and speedy delivery”

Helpful Report

Posted 1 year ago

Dear Nat, Thank you so much for your review! We greatly appreciate your kind feedback and are thrilled to hear that you found our products and services up to your expectations. We are happy to hear you received your order in good time. Please don't hesitate to reach out if you have any further questions or require any assistance. We look forward to serving you again in the future! Best regards, SD Hardware Ltd

Posted 1 year ago

“Frankly unbelievable lack of customer service”

Helpful Report

Posted 1 year ago

“Not fitted them yet.”

Helpful Report

Posted 1 year ago

Thanks for you positive feedback. We are glad you are happy with the Yale Trickle Vents you ordered from us. If you require any further assistance or information please fell free to get in touch with us. Best Regards, SD Hardware

Posted 1 year ago

“Very simple to order and really quick delivery. Definitely be using them again!”

Helpful Report

Posted 1 year ago

Hi Paul. Thank you so much for your fantastic feedback. It is great to hear you found the website straightforward and easy to order from. We truly appreciate your support and are thrilled to hear that your order was delivered promptly. Your satisfaction means the world to us! We can't wait to serve you again in the future and provide you with the same seamless experience that you had. If there's anything else we can assist you with, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 1 year ago

“Exactly as ordered and delivered on time.”

Helpful Report

Posted 1 year ago

Dear Kevin, Thank you so much for your review! We greatly appreciate your positive feedback. We are thrilled to hear that your order was exactly as you had ordered and that it was delivered to you on time. We are delighted that we were able to meet your expectations. We look forward to serving you in the future. Best regards, SD Hardware

Posted 1 year ago

“Great help and very quick delivery”

Helpful Report

Posted 1 year ago

Hi John. Thank you for sharing your positive experience with us! We're delighted to hear that you found our help useful. It's also fantastic to know that your goods arrived promptly and as ordered. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, SD Hardware

Posted 1 year ago

“Ordered two items only one arrived still awaiting other. Not the first time this has happened when ordering from yourselves. Will phone Monday to discuss”

Helpful Report

Posted 1 year ago

Hi Richard. Thanks for your feedback. As we understand one of the items ordered was sent direct from our supplier which has a longer lead time. This would explain why one item was received before the other. We have been in touch with the supplier and understand that the item was delivered on Friday 9th February. Please feel free to get in touch if you require any further assistance. Our team are always happy to help. Best Regards, SD Hardware

Posted 1 year ago

“Excellent service delivered quickly as on time”

Helpful Report

Posted 1 year ago

Hi Julie! 😊 Thanks for your sharing your positive review! We are also glad you are pleased with the speedy delivery 🚚💨. If you require anything else from us, please don't hesitate to get in touch. Our team is more than happy to assist. 🤝 Best Regards, SD Hardware

Posted 1 year ago

“Nice item, holds the pole well. Quick delivery”

Helpful Report

Posted 1 year ago

Dear Morag, Thank you so much for taking the time to leave a review. We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with our products and services. We're glad that you found the item you purchased to be nice and effective. Moreover, we're pleased to know that our delivery service met your expectations in terms of speed. We aim to ship orders promptly to ensure our customers receive their items in a timely manner. Best regards, SD Hardware

Posted 1 year ago

“Fabulous quality!!! Even my builder ( who is very particular) was impressed!!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words Cheryl! 😊 We're thrilled to hear that both you and your builder were impressed with the quality of our Devoran window fastener and stay range. We are glad to hear they are a perfect addition to your home! Our team takes great care in reviewing the products we sell so it is brilliant to know you are happy with them. 👍 If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! Best Regards, SD Hardware

Posted 1 year ago

“Great quality products, quick delivery and great customer service!”

Helpful Report

Posted 1 year ago

Thank you so much Anna for taking the time to share your positive experience. We're thrilled to hear that you found our service to be excellent and you received your order in good time. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, SD Hardware

Posted 1 year ago

“Great business to deal with and will happily order from them again!”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating! We genuinely appreciate your support and kind words. We are thrilled to hear that you had a great experience dealing with our business. Your satisfaction is our top priority, and we are delighted to know that we could meet your expectations. Feel free to reach out to us anytime as we'll be more than happy to assist you with your next order. We value your custom and hope to serve you again soon! Best regards, SD Hardware

Posted 1 year ago

“I purchased two sash window lifts. Unfortunately the two were not matching (small style difference) but it was easy to reach out to Customer Services and the correct item was sent out free of charge and quickly so no complaints!”

Helpful Report

Posted 1 year ago

Thank you for your feedback Poppy. We apologise for the mismatched sash window lifts you received initially. We're glad our Customer Services team swiftly resolved the issue by sending the correct ones. We are glad you are happy with the product. If there is anything else you need from us please feel free to get in touch. Best regards, SD Hardware

Posted 1 year ago

“Impressively quick shipment and good range of hardware, very helpful on the phone.”

Helpful Report

Posted 1 year ago

Thank you so much for your positive feedback! We're thrilled to hear that you found our shipment process quick and easy. We're also glad to hear that you found our phone support helpful – assisting our customers is always a pleasure. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to continue serving you well! Best Regards, SD Hardware

Posted 1 year ago

“good service”

Helpful Report

Posted 1 year ago

Hi Oliver, Thank you so much for your positive feedback! We're glad to hear you are happy with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to continue serving you well! Best Regards, SD Hardware

Posted 1 year ago

“reasonable and useful”

Helpful Report

Posted 1 year ago

Hi, Many thanks for your feedback. We are happy to hear the product your ordered suits your needs and was reasonably priced. If there is anything else you require from us free free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Excellent, speedy customer service. Quick reply to an enquiry by email. Product ready to collect same day!”

Helpful Report

Posted 1 year ago

Hi Gavin, Thank you so much for the 5 star rating! We definitely appreciate your feedback. It's great to know that you had a positive experience with our fast service. If there is anything else you need from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“order arrived as stated well boxed items all in one piece perfect will definately be using company in future”

Helpful Report

Posted 1 year ago

Thank you Patrick so much for your wonderful review! 🌟 We're thrilled to hear that your order arrived as stated and that the items were well-boxed, arriving in perfect condition. 📦 We're delighted to know that everything met your expectations. It's fantastic to hear that you'll be using our company in the future. We look forward to serving you again and providing the same level of care and quality that you've experienced with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us! Best Regards, SD Hardware

Posted 1 year ago

SD Hardware Ltd is rated 4.8 based on 861 reviews