SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.80

4.8 Rating 684 Reviews

95 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

Write Your review

Tell us how SD Hardware Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used sd hardware for years in fact ever since they started! I can confidently say they are nothing short of brilliant! Everyone is incredibly helpful, efficient and knowledgeable. Would highly recommend!”

Helpful Report

Posted 9 months ago

Hi Lisa, Thank you so much for your wonderful 🌟🌟🌟🌟🌟 review! We thank you for being a loyal customer. It is always a pleasure dealing with customers both old and new. We are glad to know our efforts have been consistent over the years and your feedback is proof we are heading in the right direction. Your kind words about our team’s helpfulness, efficiency, and knowledge really mean a lot to us. 😊 Thank you for your recommendation and continued support! As always, feel free to get in touch. Best regards, SD Hardware

Posted 9 months ago

“Excellent service.”

Helpful Report

Posted 5 days ago

Thank you for your feedback! 😊 We’re very pleased to hear that you were happy with the overall service. Your feedback means a lot to us! 👍 Best regards, SD Hardware

Posted 5 days ago

“FANTASTIC TO DEAL WITH, STOCK LEVELS GREAT !!”

Helpful Report

Posted 5 days ago

Thanks so much for the great feedback! We're thrilled to hear you had a fantastic experience and found exactly what you needed. We truly appreciate your support and look forward to helping you again soon! Best Regards, SD Hardware

Posted 5 days ago

“In stock and dispatched quickly”

Helpful Report

Posted 1 week ago

Hi Gary, Thanks for your review! We're glad to hear the item required was in stock and dispatched quickly — that's exactly the kind of service we always aim to provide. Appreciate you taking the time to share your experience! Best regards, SD Hardware

Posted 5 days ago

“SD hardware very quickly refunded me when there was a mistake in the delivery address and resent out my reorder promptly. Their very responsive and helpful with my order. Highly recommended”

Helpful Report

Posted 1 week ago

Hi Ling, Thank you so much for your kind words and recommendation! We're really glad our team could quickly resolve the delivery issue and get your order back on track. Providing responsive and helpful service is something we take pride in, so it's great to hear that reflected in your experience. If you ever need anything else, don’t hesitate to reach out! Best regards, SD Hardware

Posted 5 days ago

“Used SDH for certain window friction stays. Very good service, easy to order and delivery was very prompt. Would certainly recommend.”

Helpful Report

Posted 1 week ago

Hi David, Thank you so much for your kind review! 😊 We're glad to hear you were happy with our service and that the ordering process was smooth 🛒 with prompt delivery 🚚. Great to know the friction stays we suitable! 🔧 We really appreciate the recommendation and look forward to helping you again in the future 🙌 Best regards SD Hardware

Posted 1 week ago

“Good price, good quality and prompt delivery”

Helpful Report

Posted 2 weeks ago

Hi Susan. Thank you so much for your great feedback! 😊 We're thrilled that you're happy with the delivery 🚚 , pricing and the quality of the products ordered. Looking forward to serving you again soon! 🙌 Best Regards, SD Hardware

Posted 2 weeks ago

“prompt delivery”

Helpful Report

Posted 3 weeks ago

Hi Jamie. Thanks for your order and your five star review. We are glad to hear your order was received quickly. If there is anything else you need from us feel free to get in touch. Best Regards, SD Hardware

Posted 3 weeks ago

“Ordering was simple, comms was spot on and kept updated. Slight issue with APC (Courier) unable to delivery on-time and when they did eventually, they left it on the roadside, too scared to face the music!”

Helpful Report

Posted 3 weeks ago

Hi Grant. Thank you for your feedback! We're glad to hear the ordering process and communication were smooth. However, we apologise for the delivery experience with APC. This is certainly not the level of service that is usually provided by the courier, and we understand how frustrating it must have been. We'll be sure to pass this feedback along to the courier to ensure this doesn’t happen again. If you have any further concerns or need assistance, please don’t hesitate to reach out. We truly appreciate your business! Best Regards, SD Hardware

Posted 3 weeks ago

“Excellent. I made my order very easily. The price was as I expected, My order was delivered on time. I couldn't ask for anything better. I'm a very satified customer and would certainly recommend this company.”

Helpful Report

Posted 4 weeks ago

Hi David. Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that your order was easy to place, the price was right, and that it arrived on time. 📦 We appreciate your recommendation. 🙌 Best Regards, SD Hardware

Posted 3 weeks ago

“Fast and efficient service. Thank you.”

Helpful Report

Posted 4 weeks ago

Thank you for your kind words! 😊 We're thrilled to hear you were satisfied with our service. If you need anything else, feel free to reach out. 🙌 Best Regards, SD Hardware

Posted 3 weeks ago

“Great product and price, fast easy transaction Thank you”

Helpful Report

Posted 1 month ago

Thank you, John! 😊 We’re thrilled to hear that you’re happy with the smooth ordering process. We truly appreciate your support! 👍 Best regards, SD Hardware

Posted 1 month ago

“Very helpful.”

Helpful Report

Posted 1 month ago

Thank you, Chris! 😊 We’re very pleased to hear that you found our team could help with your order. Your feedback means a lot to us! 👍 Best regards, SD Hardware

Posted 1 month ago

“Product arrived on time, was reasonably priced, no issues ,will use again..”

Helpful Report

Posted 1 month ago

Thank you, Stephen! 😊 We're happy to hear you’re pleased with the product and found it to be a competitive price. 💯 We appreciate your feedback and look forward to serving you again! 👍 Best regards, SD Hardware

Posted 1 month ago

“Prompt delivery & as described.”

Helpful Report

Posted 1 month ago

Hi Derek. Thank you for your feedback! 😊 We’re glad to hear you received your order in good time 🚚 and the item met your expectations. We appreciate your support! Best Regards, SD Hardware

Posted 1 month ago

“Looked for trickle vents everywhere and found these guys with a good selection and a good price. The vents arrived quickly and were very good. Well pleased.”

Helpful Report

Posted 1 month ago

Thank you so much for your review! 😊 We're glad to hear that you found the trickle vents you were looking for and that you're happy with the quality and speed of delivery. 🚚💨 We truly appreciate your feedback and look forward to serving you again in the future! 👍 Best regards, SD Hardware

Posted 1 month ago

“just the part i needed and fast service would happily use again”

Helpful Report

Posted 1 month ago

Thank you for you positive feedback, Paul! 😊 We’re happy we could provide exactly what you needed and that the service was fast! 🚚 We’d look forward to your next order! Best Regards, SD Hardware

Posted 1 month ago

“Brilliant service and quality products, thank you!”

Helpful Report

Posted 1 month ago

Thank you so much, Kevin! 😊 We're thrilled to hear that you’re happy with the service and selection of products. Your feedback means a lot to us! Looking forward to serving you again soon! 🌟🌟🌟🌟🌟 Best Regards, SD Hardware

Posted 1 month ago

“Great product, good customer service. Appalling delivery. Courier failed to leave package in agreed safe space. My calls to chase delivery received well in the office, but no follow up calls from anyone.”

Helpful Report

Posted 1 month ago

Hi Tim. Thank you for your feedback. We're delighted to hear that you're happy with the product and our customer service! We always work hard on providing the best service we can. However, we’re very sorry to hear about the delivery issue. We completely understand how frustrating it must have been, and we apologise for the courier not leaving the package in the agreed safe space. Please note the couriers policy is to sometimes cancel and re-deliver orders if any delivery instructions change. If there's anything further we can do to assist, please don't hesitate to get in touch. Best Regards, SD Hardware

Posted 1 month ago

“Thank you for the goods, exactly as described and fast delivery - you could not be bettered. Kind regards Andy Wallace”

Helpful Report

Posted 1 month ago

“The advice provided was ideal and I was able to buy the right product. Prompt delivery on top of good pricing.”

Helpful Report

Posted 1 month ago

Thank you so much for your feedback! 😊 We're thrilled that our team could help you find the right product and that you're happy with the delivery and pricing. 🚚 We aim to make the shopping experience as smooth as possible. Looking forward to serving you again soon! 🙌 Best Regards, SD Hardware

Posted 1 month ago

SD Hardware Ltd is rated 4.8 based on 684 reviews