SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.75

4.8 Rating 861 Reviews

94 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash,
Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality for a good price in comparison with other companies products that I looked at. Also pleased to support British companies. Highly recommended - will purchase again.”

Helpful Report

Posted 1 year ago

Hi Mark, 🌟 Thank you so much for your positive review! We're thrilled to hear that you found our products to be of great quality, especially at a competitive price point compared to other options on the market. It's fantastic to know that you're highly satisfied with your purchase and that you're considering making future purchases with us. We look forward to serving you again and providing you with the same level of quality and service that you've come to expect from our brand. Best Regards, SD Hardware

Posted 1 year ago

“Fast delivery, product as described, good quality, good price.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave such a positive review Karen! We're delighted to hear that you were satisfied with your shopping experience. We strive to provide fast delivery, accurately described products, high-quality items, and competitive prices. Your feedback is a great source of motivation for our team. We look forward to serving you again in the future. If you have any further comments or suggestions, feel free to share them with us. Best Regards, SD Hardware

Posted 1 year ago

“Really impressed. I ordered some door handles, thinking they wouldn’t arrive until the New Year but, No, they arrived before Christmas (within 24 hours). Brilliant service. Thanks.”

Helpful Report

Posted 1 year ago

Hi Malcolm, Thank you so much for your fantastic feedback! We really appreciate your feedback and are thrilled to hear that you were impressed with our service. We're delighted that your order arrived even earlier than expected. Providing efficient and timely service is something we take pride in, and it's always rewarding to know that we've met or exceeded our customers' expectations. Once again, thank you for shopping with us. We look forward to serving you again in the future! Best regards, SD Hardware

Posted 1 year ago

“All very good, excellent service”

Helpful Report

Posted 1 year ago

Thank you so much Robin for taking the time to share your positive experience. We're thrilled to hear that you found our service to be excellent. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, SD Hardware

Posted 1 year ago

“Easy transaction, quick delivery and a good product .”

Helpful Report

Posted 1 year ago

Hi Andrew. Thanks for your positive feedback! We are glad to hear your transaction was smooth and the delivery was quick. If there is anything else we can help with then feel free to be in touch. Best Regards, SD Hardware

Posted 1 year ago

“Excellent company to deal with, best prices, very prompt delivery and items exactly as described, would highly recommend!!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback! We're delighted to hear that you found our products reasonably priced and that the delivery of your order was swift. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, SD Hardware

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're delighted to hear that you are happy with the product you ordered. We appreciate your support and look forward to serving you again. Best regards, SD Hardware

Posted 1 year ago

“Excellent service and products”

Helpful Report

Posted 2 years ago

Thank you for your kind words! We're thrilled you enjoyed our service and products and we appreciate your feedback. If you ever have more to share or need assistance, feel free to reach out. We look forward to serving you again! Best regards, SD Hardware

Posted 1 year ago

“Good price and swift delivery so very happy customer.”

Helpful Report

Posted 2 years ago

Hi Iain. Thanks for your positive feedback. We are glad you are happy with your order and that the delivery was speedy. If you require anything else feel free to get in touch. Best Regards, SD Hardware

Posted 2 years ago

“great company quick and easy ordering and came on time will continue to use”

Helpful Report

Posted 2 years ago

Thank you for your kind words Darren. We're delighted to hear that your ordering experience was quick and easy, and your purchase arrived on time. We're committed to providing excellent service, and we look forward to serving you again. If you ever need further assistance, feel free to reach out. Best regards, SD Hardware

Posted 2 years ago

“Helpful info in terms of what I needed, and enabled me to fix a trickle vent which was damaged.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating. We really appreciate it. We're happy that we were able to provide you with the information you needed. As always feel free to get in touch if you need any further assistance. Best Regards, SD Hardware

Posted 2 years ago

“Received with thanks”

Helpful Report

Posted 2 years ago

Hi Stuart, Many thanks for your five star review. If you require anything else from us please feel free to get in touch. Best Regards, SD Hardware

Posted 2 years ago

“An excellent service from SD Hardware, and Susan in particular who went to great lengths to provide extra information about the products my own customer wanted in order to choose the right design and finish. Prices are very competitive, and the order despatched quickly. I would be happy to recommend them to anyone.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your positive experience. We're thrilled to hear that you found our service excellent and that Susan went above and beyond to assist you. We will pass on your kind words to her. We always believe in providing valuable information to help our customers make informed decisions, and it's wonderful to know that Susan's efforts were appreciated. We also appreciate your feedback regarding our prices and the prompt dispatch times. Your recommendation means a lot to us, and we are grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, SD Hardware

Posted 2 years ago

“Good products and speedy delivery”

Helpful Report

Posted 2 years ago

We sincerely appreciate your positive feedback! It's fantastic to hear that you are pleased with our products and that our speedy delivery met your expectations. We strive to provide quality products along with efficient service, and we're thrilled to know we've succeeded in making your experience a positive one. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing our products, and we look forward to serving you again. Best regards, SD Hardware

Posted 2 years ago

“Excellent product. Easy to fit. Great service.”

Helpful Report

Posted 2 years ago

Hi Mario. Thank you for taking the time to share your feedback! We're delighted to hear that you found our product excellent and easy to fit. Providing a straightforward and hassle-free experience is important to us, and we're pleased that you had a positive interaction with our service. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, SD Hardware

Posted 2 years ago

“Excellent. Straight forward to fit. Great service.”

Helpful Report

Posted 2 years ago

“Nice a quick dispatch and great product”

Helpful Report

Posted 2 years ago

Hi Nick, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our quick dispatch and are enjoying your product. Customer satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. Best regards, SD Hardware

Posted 2 years ago

“good service, i received items very quickly, only difficulty was with the ordering, as i thought i had ordered 9 x 1 pound weights and was surprised when i received 3 x 3 pound weights. not what i wanted, rather than try and resolve the matter i put it down to experience, but not happy.”

Helpful Report

Posted 2 years ago

Hi Charlie Thank you for taking the time to share your feedback with us. We appreciate your kind words about our service and the prompt delivery of your items. We're glad to hear that your overall experience was positive. However, we're sorry to learn that there was a misunderstanding with your order. All our make weights are sold as singles and this is mentioned in the product description. We see the order placed was for three 1lb make weights. We do not stock 3lb sash weights, only 1/2lb and 1lb weights. If you have any further queries regarding this then please reach out to our customer support team, and they will be happy to assist. Best regards, SD Hardware

Posted 2 years ago

“Items delivered quickly, exactly the item I needed, good quality and quite a bit cheaper than any similar item.”

Helpful Report

Posted 2 years ago

Thank you Luke for your fantastic review! We're thrilled to hear that your items arrived quickly, met your needs, and were of good quality. It's great to know that we could offer you a more affordable option compared to similar items. We appreciate your feedback and look forward to serving you again. Best regards, SD Hardware

Posted 2 years ago

“Great service ---only one gripe---- our DHL parcel was miss addressed and nearly went to a neighbour - this troubled the courier more than me. More than happy to use SD Hardware Ltd in the future.”

Helpful Report

Posted 2 years ago

Hi Robin, Thanks for your positive feedback. We have checked our records and noticed there was a mismatch between the order and the order label. We have looked into this to make sure it does not happen again. We are glad to hear, however, your order was received safely. If there were any issues we would be able to assist. We appreciate your time and are happy to hear you will use us for future orders. If there is anything you require from us please feel free to get in touch. We are always happy to help. Best Regards, SD Hardware

Posted 2 years ago

SD Hardware Ltd is rated 4.8 based on 861 reviews