“I love the Salmon Wellingtons, have been enjoying them for a few years. No cream or cheese which means I can eat them.
Shame delivery service has changed, not as good as before”
“We have ordered from Regal Fish for several years now and we are very pleased with their efficient, friendly service. We particularly like the frozen salmon portions which are the perfect size, very succulent and very tasty. Thank you Regal Fish for providing such a great service.”
“I placed a first order because all the wet fish shops and counters locally had closed.
I was sceptical, worried about freshness and how it would arrive chilled. I need t have worried it was very well packed, cold and well protected. The fish was as fresh as if I caught it myself. I will definitely buy again”
“The quality of service is outstanding. The delivery drivers are always professional and courteous.
The quality of the fish is exceptional.
I regularly purchase the jumbo fish fingers as they are firm pieces of fish. The salmon is another purchase I regularly order.”
“Very good service fish is always excellant especially Salmon and Sea Bass.
Preferred to be contacted by phone re order as unsure of ordering on line also preferred delivery by representative and not DVL ,but suppose this is the new way of doing things.
Can’t fault the product.”
“Having been a regular and good customer for a long while, Regal are extremely efficient and their products are excellent. Shame the frozen portions of fish have so much ice making a kilog bag not a kilog of fish once defrosted. Considering the price increase, the portions are very small. I am sure they were bigger before. However, the fish is delicious”
“Fish was so fresh. The seabass fillets were a good size. The cod came in 2 large pieces so I was able to cut to the size I wanted. I've purchased various items from Regal and never been disappointed.”
“What a treat! Hake arrived on time, still completely frozen and beautifully packaged. I couldn’t believe how large the pieces of fish were, double the size of a supermarket portion. I tried the lemon and caper cream sauce recipe from the website and though I am not an experienced cook it was straightforward and came out absolutely perfect. All my dinner guests and family were highly impressed and can’t wait to try another recipe! Thankyou so much”
“Having received the first order since the website and product range changed, I would like to say that I am disappointed with the changes. I do not need everything to be packaged individually and in plastic. This has increased your prices however I am not sure that it is very environmentally friendly. I will give some further consideration to this when deciding whether to order again from Regal Fish or whether I look for an alternative supplier.
Nothing wrong with the products supplied, just too much plastic!!!!”
Hi Verena,
I am sorry you are not happy with the changes. I noticed you received a courier order rather than a van delivery this time and wanted to reassure you this option is still available. We deliver these without a box as our vans are climate-controlled so we can use less packaging on these.
Regarding the plastic packaging, we have to ensure our products are all wrapped to food standards. Our packaging is recyclable with bags at larger supermarkets. Please ensure you wash it thoroughly to avoid any disruptions to the recycling chain. The courier box and void fill can be recycled with your other cardboard items at home. The WoolCool insulation can be composted or repurposed. Here's a link to some great ideas for it: https://www.woolcool.com/woolcool-recycling-ideas/ . Our ice packs can be disposed of according to your local authority regulations.
I hope this helps!
All the best,
Regal
