“Product arrived on time , well packaged and as I expected tasty , however , the price was more than I am willing to pay for a regular delivery . In addition I'm not confident that the packaging is environmentally sustainable”
Hi There,
Thankyou for your feedback. I'm so glad you enjoy our products and found our service reliable. In regards to the sustainability aspect of our packaging, our insulation is 100% Pure Wool & is a super-smart natural insulator, this is completely compostable, both at home and in an industrial composting facility. Remove the plastic outer and put the wool into your garden/bio waste bin. Our wool is washed, scoured and processed. It can go into the same waste stream as compostable film and garden waste. Our cardboard box is also 100% recyclable along with most of our plastic packaging. If you'd like any more info on this check out our FAQs on this here: https://regalfish.co.uk/qr-recycle/. Or feel free to get in contact with our friendly staff on 01652 662100.
Hope this helps!
Regards,
The Regal Fish Team.
“Regal Fish is brilliant!
I have been having deliveries for a number of years now & I have always been very satisfied. They are so reliable, the communication is fantastic & so is the fish. I couldn't recommend them highly enough.”
“We LOVE Regal Fish Scampi - is Soooo Much better than any Commercial Brand of Scampi available in ANY Supermarket
Is bigger and tastier than any other we have tried - we Always buy 4 bags - each month when we get our Pension
KEEP UP THE GOOD WORK Regal Fish”
“Ordered for the first time recently, I have only eaten a few of the things I ordered, but what I have had have been lovely, very tasty and easy to cook. Will definitely be ordering again soon.”
“Easy to order, prompt delivery and friendly staff. Everything that we have tried has been excellent quality and tasted so much better than supermarket products that we were buying.”
“We had the festive salmon wellingtons with Wensleydale, port and cranberry on Christmas Eve and thoroughly enjoyed them. On Christmas Day we had peeled King Prawns as part of a starter recipe - again, very tasty. We enjoy all the products purchased from Regal Fish - all high quality and delicious!”
“Easy to order on the website and even gave cooking instructions, I could choose delivery to suit me, arrived well packaged, arrived when stated. Very easy to cook and taste very good”
Hi Julie,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience with our salmon terrine. This does not reflect the standard we aim to uphold, and I can understand how disappointing this must have been for you.
We take comments like yours very seriously and want to reassure you that quality is at the forefront of our minds here at Regal Fish. Your feedback helps us ensure this doesn’t happen again. I have passed your feedback onto a member of our team who will be in touch as soon as possible.
Regards,
The Regal Fish Team
