“The product I ordered was a limited edition, and by the time of my ord
er I presume it was out of stock, and a standard Salmon Wellington was delivered instead. While this was acceptable, I would have liked to have known this in advance, and had the opportunity to choose something else. Also the replacement cost slightly less, and I don't know if an adjustment was made to my payment. The fish, as ever was very good.”
Thank you for your review and comments. I am sorry to hear of the product delivered not as expected. This may well have been an error as we do usually inform our customers if a product is unavailable prior to delivery. Please send an email to info@regalfish.co.uk or call us on 01652 662100 we will certainly look into this for you and rectify any pricing adjustments for you. Once again please accept our apologies for any disappointment.
Kind Regards The Regal Fish Team
“I ordered smoked haddock, smoked mackerel pate, smoked salmon pate, a dressed crab and prawns from Regal Fish on their online portal. The communication was great, delivery punctual and the main thing, all items were fresh and delicious!”
“this was my first order with RegalFish and i am really pleased i found them on the internet the fish is excellent quality i will certainly be making more orders in the future
and their customer service is second to none 👍
kind regards
Bob”
