“We enjoy your products and will continue to order. however, we prefer to order online rather than respond to the many telephone calls.
Please remove us from the telephone list as it only wastes your marketing team's time.
Thanks,”
Hi, thank you so much and we are glad you enjoy our fish as much as we do! If you would please email info@regalfish.co.uk, we can remove you from our call list. All the best, Regal
“Excellent quality, fresh and generally decent prices. We were slightly disappointed that for the last order the frozen cod loin had disappeared - although it has returned as a 600g offering, I see. Keep up the good work.”
“In response to an email that I received from your company, I visited your new website. I have been a fairly regular customer with yourselves and went looking for three items that normally order - Breaded cod fillets, breaded haddock and breaded plaice. I know that the breaded cod is smaller than you used to supply but perhaps it is what it is. The colour of the haddock was a much brighter yellow which did concern me. I sent an email asking if you were using artificial colouring and the fillets looked a lot smaller. I was told that breaded covering had not changed. Although I was still concerned about the size I still went ahead and placed an order. To my relief, I found the colouring to be okay and size was normal. Still think the photograph used gives the wrong impression. The breaded plaice was not available to order.”
“Fish products are of very good quality and fully recommended.
The down side of the company is the pressure to order. Phonecall after phonecall despite the fact that I order online when I am ready.”
