Red Rock Games Limited Reviews

Name: Red Rock Games Limited
Address: 77 Sturcombe Avenue, Paignton, Devon
Rating: 4.96

5.0 Rating 832 Reviews

100 %

of reviewers recommend Red Rock Games Limited

5.0

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Red Rock Games Limited:

Red Rock Games is an independent tabletop gaming retailer based in South Devon. We offer an ever growing range of board games, card games and role playing games at competitive prices to UK based customers. We pride ourselves on our exemplary customer service and look forward to serving you in the near future.

Visit Website

Phone:

0800 024 8780

Email:

customer.services@redrockgames.co.uk

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Anonymous

Anonymous // 01/01/2019

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“Excellent service fast delivery and great price”

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“I’ve only used their service once, but the game I bought was cheaper than their competitors and service was good. The game arrived well packaged, intact and when they said it would. I’m looking forward to purchasing more games from Red Rock going forward.”

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“An excellent range of board games at very reasonable prices. Customer service and communication is second to none. An aesthetically-pleasing, easy-to-navigate website and an engaging social media presence. Highly recommended.”

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Thanks, Rob. Very useful feedback. Martin.

“Excellent service”

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“Great service - game arrived in perfect condition - thanks! Would recommend Red Rock Games and would definitely use again. Kate”

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“Excellent service - promptly posted and well packaged. Will definitely use Red Rock again!”

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“Fantastic service & lightning-fast delivery! Thank you. I’ll be using again!”

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“Great price for the game. Really swift dispatch. Red Rock Games did everything right (Royal Mail did not, it arrived a week late)”

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Thanks Benjamin for the review. Unfortunately there are some delayed delivery issues with Royal Mail at the moment due to Covid-19. Apologies for delay and thanks again.

“Fast service, game in perfect condition, item arrived quickly. Thanks a lot”

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“I bought Pandemic (the board game) - the price was 10% cheaper than Amazon, purchasing online was easy, the delivery was quick and the game was well packaged. The added bonus is that I'm helping a small, family run, British business in the middle of lockdown - good effort guys I'll use you again!”

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Thanks, Craig. We really appreciate it.

“I came to Red Rock Games because the game I was look for was priced the best here. Purchasing process was very simple and straight forward. Live chat staff were very friendly and welcoming. The game arrived in a couple of days, exactly the shipping option I had chosen. The product was in new perfect condition. I will be purchasing from Red Rock Games again as the buying process was pretty much perfect. I would encourage anyone looking to support small gaming businesses to buy here rather than corporations like amazon - especially now more than ever.”

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Thanks, Adam. It's good to get the feedback about the live chat. And glad the purchase process worked well. Martin.

“Excellent service and a great price for the game I ordered. The delivery arrived quickly and was well packaged. I will definitely buy from Red Rock again.”

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“Fast delivery and well priced relative to other options. Would be 5*, but package arrived damaged. Didn't affect the game but the box is now a bit scuffed, so better packing would be good. Would probably rate lower if I didn't think it was most likely the fault of the courier.”

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Hi Max. Thanks for the feedback and apologies for the damage during transit. We're continually evaluating our packaging and shipping services and will look to improve this going forward. Martin

“Would definitely recommend Red Rock Games! Quick delivery and we’re really enjoying playing the beautifully illustrated Parks game! Thanks Red Rock Games :)!”

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“Good price and excellent service”

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“Great prices, quick delivery.”

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“I know Martin who runs this shop. He’s a great guy - and the game I bought from him was well prices, and arrived quickly, well packaged and in great condition.”

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“Quick delivery at a good price and also a good price for the game, thanks.”

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“Really great service from Red Rock Games - excellent communication and great price - having shopped many game stores can highly recommend A+++”

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“Super quick delivery, well packed. No contact between purchase and delivery but it was so quick can't really blame. Definitely will use again”

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Red Rock Games Limited is rated 5.0 based on 832 reviews