Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.90

4.9 Rating 291 Reviews

98 %

of reviewers recommend Pillow Wad

4.9

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 29th April 2025

Dawn Anderson

Pillow Wad 5 star review on 14th April 2025

Clare Mathews

Pillow Wad 5 star review on 12th April 2025

Nic Terry

Pillow Wad 5 star review on 6th April 2025

Joanne Lau

Pillow Wad 5 star review on 12th March 2025

Zarah Houlihan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Not sure about all these animals loving the Barley Straw but mine was bought for Humans. Just about to put it around a large Strawberry patch. Lets hope the Rabbits don't come in and eat it all. I want my Strawberries. Cheers. Quick delivery and smells fresh. Thanks Bob”

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Posted 2 years ago

“One of the more reasonably priced alfalfa hays and my baby rabbits all love it! Delivery was quick too.”

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Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

“Great choices for my rabbits to enjoy munching. They especially love the nettles & dandelions. Placing the order was easy and delivery was quick.”

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Posted 2 years ago

“Fantastic products and super quick delivery”

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Posted 2 years ago

“i love pillow wad, ive used it for years for my guinea pigs, and only once had a problem with poor quality hay a few years ago, nothing since. definitely the best brand. i even popped into their hinton farm once and they helped me out. just started getting delivery rather than going into pet shops and this was very good too. glad they are using compostable packaging”

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Posted 2 years ago

“Lovely products”

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Posted 2 years ago

“If I could give 6 stars I would! Brilliant range of products for my two rescue Guinea pigs who have not been familiar with hay in their previous home :( They actually squeak for the farmers blend now only after a few weeks of owning them. Efficient and quick delivery and perfect communication all round too. Won’t be shopping anywhere else from now on!”

Pillow Wad 5 star review on 10th April 2023

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Posted 2 years ago

“Excellent, friendly service and high-quality products.”

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Posted 2 years ago

“Rose 🐰 loves these! They are huge!!! I do try and break them in half before I give them to her but she has sussed this so snatches it out of my hand and runs! 🤣🤦🏻‍♀️ So I think this says it all! Highly recommend!❤️”

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Posted 2 years ago

“I was using a big chain brand till I came across Pillow Wad, thinking hay was hay! until I received my first order from Pillow Wad. Such colour, fresh and our bunnies loved it. I went on to order the wood shavings and I couldn’t believe how soft it was, worth every penny. Website is easy to order from, the online enquiry system is very responsive plus fast delivery. Happy customer here. 😊”

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Posted 2 years ago

“I have only recently found Pillow Wad and as an owner of 6 guinea pigs we go through a lot of hay. The pigs and I have been very impressed with the quality. The also enjoyed the flower, dandelion and nettle treats. Ordering online is so easy. Our order arrived promptly and I'm very impressed with the environmentally friendly packaging. We will be customers for life now!”

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Posted 2 years ago

“Pillow Wad products are always excellent and the delivery service is very quick. Their customer service is also excellent.”

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Posted 2 years ago

“The product is top quality, delivery very fast and efficient. And on top of that the packaging is all compostable which is superb”

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Posted 2 years ago

“I've nearly, nearly always purchased Pillow Wad products for my rabbits. From a local family run pet shop. Which sadly after 20+ years closed. So I took to the internet. "Why not Purchase Direct?" So started my journey with PW. Wow. Wow. Wow. Brilliant service, fantastic, super, marvelous...... Fast free and efficient delivery. Great offers, bulk deals. As the large chain shops don't stock the range, I know exactly where my return business will go.”

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Posted 2 years ago

“For my Lop’s Muffin and Malcom, it’s the only hay they will eat! They say it tastes great and keeps their digestive tract in check. 🐇🐇”

Pillow Wad 5 star review on 25th February 2023

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Posted 2 years ago

“very please with the service”

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Posted 2 years ago

“Absolutely in love! My two (pumpkin and buttercup) are in love with these products We have eco nest and it’s the best bedding and litter ever! So absorbent and great at holding burrows! Best product 🫶🏻”

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Posted 2 years ago

Pillow Wad 5 star review on 12th February 2023

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Posted 2 years ago

“Easy to navigate website, clear pricing and quick delivery. I don’t personally know how tasty their hay is but it smells nice and the Guinea pigs seem to like it! What’s not to like?”

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Posted 2 years ago

Pillow Wad is rated 4.9 based on 291 reviews