Hello,
We are really sorry for this experience. Can you please reach out to our customer service team on info@pamelascott.com and we can assist you further.
Many Thanks
Akshay
“I loved the scarf and skirt however the two pairs of sandals were too small had to return them. The customer service was great will shop online again”
Hi Pat,
We are really sorry for the delay in shipping your order. You are a valuable customer and this is not the kind of service we like to provide.
I'll ask our customer service team to reach out straightaway and investigate this matter for you.
Thank You
Akshay
“First purchase on line from Pamela Scott.
Very impressed with service.
Dress I chose was lovely and excellent value for money I paid for it.
Overall would recommend Pamela Scott.”
Hello,
Sorry for the delay in shipping your order. I see that you had placed an order on 26th August but only received the product yesterday which is not ideal.
Our delivery time frame is between 7-10 working days as mentioned on the website but usually it's shipped much quicker than that.
I will reach out to our delivery partners to know why there might have been a delay in this case.
Thanks for your patience!
Regards
Akshay