“Im so dissapointed . I purchased a dress for a family avent . There was make up all over the neck of it . I had to take it to the drycleaners i would have returnded it only that i hadnt time as my advent was only a day away . The dress was like it was worn and returned to the shop . Ill never buy anything online again in pamela scott i could not get over it make up all over a brand new dress . Jst a heads up any ordering online better off to go into the shop and see what you are getting . Very dissapointed customer”
Hello,
I am really sorry to hear that !! I can only imagine how unpleasant the entire experience might have been for you just before your event. Can you please share more details about the issue with our customer service team at info@pamelascott.com and we will be more than happy to assist you with this.
Regards
Akshay
“Delighted with sandals- Redz fitted even though I normally need wider-fitting brands. Sale Price and discount meant they were a bargain. Took a day or two longer to arrive than I hoped, only reason for 4 rather than 5 stars.”
“Delighted with the quality of your clothing and your great selection of clothing
And I thank you and your logistics team for your speedy delivery after I reached out to you Customer service team by email asking that on this occasion you prioritise my order. Many thanks and much appreciated”
“I ordered two items from the shop. The online purchase was slick and efficient. Delivery was quick, and I was able to check its progress. A great online purchasing platform, one of the best I've used recently - very customer focused.”
Hello,
We are sorry for this experience and strive to do better !!
Can you please let us know the issue in detail by sending us an email to info@pamelascott.com so that our support team can help you further ?
Many Thanks
Hello,
I am sorry to hear about this experience !!
Can you please reach out to our customer service team at info@pamelascott.com with more details and we can help you out further ?
Many Thanks
Pamela Scott Customer Service Team
