Dear Catherine, Thank you so much for taking the time to share your experience with us at Pamela Scott. We truly appreciate your feedback and are sorry to hear about the issues you encountered during your recent visit.
I have reviewed your order details and can see that your order was placed on 26th May, dispatched from our warehouse on 29th May and delivered to you on the 30th May. This time timeframe is within our guidelines of 3-7 working days.
Going forward should you ever place an online order ad require a rush on your items, if you could contact or customer services team and let them know, they can then accommodate you.
If there is anything else you would like to share or discuss further, please do not hesitate to reach out to us.
Best regards,
Pamela Scott Customer Services Team
“Lovely elegant top. Great quality and soft on the skin. The cami vest that comes with it isn't great quality so I wear a silk one I already own underneath.”
“Online order arrived on time,goods were really nice quality. I ordered 2 sizes in jeans because i find european sizing difficult. If i had a gripe it would be to show the uk equivalent. Return to shop was seamless and was refund within days.”
“Super online service , packaging lovely nice extra bonus when arrives to open , my co ordinate two piece fit was perfect and beautiful and have had many compliments when wearing , will be purchasing again in a different colour , loving Pamela Scott summer wear .”
“It is great to shop in Pamela Scott. The variety is endless. The friendliness and helpfulness of the staff is encouraging to return for more shopping. Thanks Pamela Scott. Martha”
