“Quality & choice of clothes excellent ….as of footwear!
Love visiting your shops esp…. Newbridge….. miss Grafton St & Blanchardstown very much.
Rgds Laura Hughes”
“The skirts I purchased were beautiful, however I was sent the wrong colour in one skirt. I made a round trip of 50mins to return the wrong skirt to the shop. I was met with a very rude staff member who was going to charge me an extra €5 because I had gotten a first time order of 10% off online. She never apologised for the mix up and had me apologising for the hassle of the return. Disappointed with the service but not the quality of clothing.”
Thank you so much for taking the time to share your feedback on Pamela Scott! We truly appreciate hearing about your experience and are thrilled to know that we are satisfying our valued customers like you.
Creating a positive and enjoyable shopping experience is our utmost priority, and we are grateful that our efforts have resonated with you. Your kind words about our friendly staff and the beautiful selection of clothing mean a lot to us.
At Pamela Scott, we constantly strive to improve and provide the best service possible. If there is anything else we can do to assist you or if you have any further questions or concerns, please don't hesitate to reach out. We are here to help!
Thanks again for your feedback, and we look forward to serving you again in the future!
Warm regards,
Ashyra
“Fast delivery items were perfect but the only issue I would have with ordering again is the short return timeframe. 2 weeks isn't a lot by the time it's delivered to get it returned if you're unsure about something especially for a specific event. Otherwise I can't fault them”
“I bought a dress online, after trying it on, I decided to keep it and I cut off the labels. As I was about to hang it up, I noticed that some of the detail was coming off the dress. I put the labels back in with the dress and brought it back to Artane Castle, where they were extremely helpful. They reordered the dress and a week later I collected it. The ease with which I was able to return an online purchase was amazingly easy, and very much appreciated. Thank you so very much”
“Arrived yesterday the size which is my size 16
Too small at the bottom didn’t hang right on me. I returned it by post today for a refund.
Thank you.
Mary”
Dear Mary, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience at Pamela Scott. We truly appreciate your willingness to share your thoughts with us.
We sincerely apologize for the inconvenience you encountered with the size of the item you purchased, which did not fit properly at the bottom and did not hang right on you. We understand how frustrating this must have been for you, and we are very sorry for any disappointment caused.
To ensure such issues are prevented in the future, we would greatly appreciate it if you could provide us with any further details about the fitting or style concerns you faced. Your feedback helps us improve our products and services, and we are committed to making your shopping experience with us remarkable.
Once again, thank you for your kind understanding and for bringing this matter to our attention. We value you as our customer, and we would like to know how we can make things better for you. Please feel free to share any suggestions or preferences you may
