“It’s exactly what I was looking for. Nice size that will hold a small umbrella and the strap can be lengthened to crossbody size which I wanted. Colour is as per website. Very happy with it. Plenty of pockets. Perfect.”
“I bought a lovely pink top for €40, I only wore it once and it has already gone ballie where my seat belt goes across, very disappointed as it looks gorgeous but just poor quality. Similarly the denim dress I bought looks nice but when I was trying it on a button fell off straight away so again very disappointed in the quality. The buttons are all sewn on badly with strings of thread coming out of them. Maybe I was just unlucky with the items I got.”
Hi there,
Thank you for sharing your experience with us. We're genuinely sorry to hear that the quality of both the pink top and the denim dress did not meet your expectations. It’s disappointing when items don't hold up as we hope, especially after such a short period of use.
We appreciate you bringing these issues to our attention, as feedback like yours is invaluable in helping us improve our products. If you'd like to discuss this further or if there's anything we can do to assist you, please don't hesitate to reach out to our customer service team at info@pamelascott.com. We're here to help!
Thank you again for your input.
Best wishes,
Ashyra Bristol
Customer Services Manager
“I recently purchased 2 items..A green blouse and a silk feel snake pattern top.
I was disappointed in the quality of the fabric in both cases but especially the blouse...it is not worth the duscounted price...It could be bought in a market for much less.”
Hi there,
Thank you for taking the time to share your feedback with us. We're sorry to hear that the quality of the items you purchased didn't meet your expectations, particularly the blouse. We aim to provide our customers with products that they love and feel great about, and we appreciate you bringing this to our attention.
If you’d like to discuss your experience further or if there's anything we can assist you with, please feel free to reach out to our customer service team at info@pamelascott.com. We're here to help and value your input.
Thank you again for your review!
Best wishes,
Ashyra Bristol
Customer Services Manager
Hi there,
Thank you for your review. We're really sorry to hear that the jacket you received didn't meet your quality expectations. We strive to provide high-quality products, and we appreciate your feedback as it helps us improve.
If you’d like to discuss your concerns further or if there's anything we can do to assist you, please don’t hesitate to reach out to our customer service team at info@pamelascott.com. We're here to help!
Thank you again for your input.
Best wishes,
Ashyra Bristol
Customer Services Manager
“I was pleased with the purchase, the top was wrapped in lovely tissue paper which was lovely as it was a gift. That said the sizing was off; the top was size 14 but more like a 10 and the shoes were a 40 however, I’m a 39 and they fitted me perfectly but I’m hoping they’ll fit the recipient. So it’s fair to say that their sizing is off but the products were good. Based on that it would be good if they offered a gift receipt for online purchases.”
Hi there,
Thank you so much for your thoughtful review! We're delighted to hear that you appreciated the lovely presentation of the item, especially as it was intended as a gift.
We sincerely apologize for the sizing discrepancies you've encountered. We understand how important accurate sizing is, and your feedback is invaluable to us. We'll be sure to pass this along to our team for consideration.
Thank you also for your suggestion about offering gift receipts for online purchases. You can use your paper invoice as a gift receipt,
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@pamelascott.com.
Many Thanks & Best Wishes,
Ashyra Bristol
Customer Services Manager
Hi there!
Thank you for your review. We're sorry to hear that there seems to have been some confusion regarding your order you received from us recently. Please know that we are here to assist you and ensure your experience is addressed properly.
If there's anything specific you'd like to discuss or clarify, please feel free to reach out to our customer service team at info@pamelascott.com. We're always ready to help!
Thank you again for your feedback.
Best wishes,
Ashyra Bristol
Customer Services Manager
“I love your clothes they way you advertised them to the way you packaged 📦 them it's so beautiful thank you so much you always maje my day when I get my order thank you so much Pamela Scott 😉”
