“Got a beautiful Monari hoodie from Pamela Scott , wore it on my birthday which was both beautiful and very stylish. Great service and good customer service.”
Hi Mary,
Thank you for your lovely review! We're thrilled to hear that you love the garment. However, we’re truly sorry to hear of a slow delivery experience. Your feedback is vital to us, and we understand how important prompt delivery is.
To clarify, our warehouse is based in Dublin, Ireland. As this is an international delivery I would advise to wait up to to 10 working days to receipt your items. I can see that your first order was delivered within this delivery time frame.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at info@pamelascott.com.
Thank you for your understanding!
Many Thanks & Best Wishes,
Ashyra Bristol
Customer Services Manager
Hi Terina,
Thank you for taking the time to share your feedback with us. We're really sorry to hear that the sizing of your order didn't meet your expectations, especially since it's such a lovely piece. We understand how disappointing that can be.
Please know that we take sizing feedback seriously and will pass your comments along to our team for future reference. If you have any further questions or need assistance, don't hesitate to reach out to us at info@pamelascott.com.
We are happy to arrange an exchange on this order for a more suitable size!
let us know!
Thank you for your understanding!
Many Thanks & Best Wishes,
Ashyra Bristol
Customer Services Manager
“The site was easy to navigate & the delivery was fairly quick, I purchased a beautiful maxi tuille navy and white polka dot skirt. Absolutely so pleased with the fit & feel of the skirt, would absolutely recommend Pamela Scott clothing ❤️”
“I ordered a jacket, arrived 3 days later. However, it was too small so returned and receive my refund within 2 days. Easy company to navigate and very prompt service 😊”
