“Recently had bought three items from Pamela Scott, gilets and coat.All were on special offer.Quality absolutely excellent! Delivery time is so quick, basically one day after you have paid.Size and colour just like on the model! Absolutely love it and fits very well!”
“Returned the product i bought as it was very poor quality. The ties on the front of the wool cardigan were not sewn on properly and the overall quality of the garment was really poor. Quality did not reflect the price point.”
Hi Customer!
many thanks for leaving your honest feedback!
I am so sorry to hear you have received a cardigan that did not suit. We want to avoid our customers receiving items they aren't best happy with. It is not at all feedback we like to hear. I would like to resolve this issue. I would recommend trying an exchange as I believe you may have received a one off. The cardigan on your order has sold very well, its one of our best sellers and we have received very positive feedback on this item from many of our customers.
I will email directly to arrange an exchange, if you could confirm that your happy to go ahead with this
I really hope this helps. If you ever have any queries at all with items, deliveries, orders etc than do not hesitate to reach out to our customer services team at info@pamelascott.com
“Online delivery arrived promptly. I needed to change shoes to a smaller size, rang the shop in Stillorgan and was able to just pop in and exchange shoes. Super service and very friendly, professional staff in Stillogan.”
“I was happy with dealing with pamela scott but a but disappointed that I didn't get a discount as it was my first online purchase from pamela scott. It would have been a nice incentive to buy more especially as it cost me nearly €5 more to purchase it online.”
“The Joggers and half zip sweat I bought from Pamela Sott were true to size and true to the photographs. They were of excellent quality so much so I re-ordered the joggers and would have reordered the top had they had the colour I wanted. I am delighted with my purchases.”
“Jacket was delivered very quickly. I am very satisfied with it. I especially liked that, if it didn’t fit, I could have returned it to a Pamela Scott shop which would be very convenient. I will definitely buy online from Pamela Scott again.”
“A wonderful coat was ordered online
It arrived very quickly and I am very happy with the excellent service received
by Pamela Scott. Well done to everyone!”
